Who We Are
BuildingLink is the platform residential communities run on. For more than 25 years we have helped condos, co-ops, HOAs, and multifamily properties operate their buildings, communicate with residents, and deliver a better living experience — with 96%+ client retention and a footprint across the US, Canada, Australia, Ireland, and the UK. New York is our largest and most dense market. Our growing product family includes core property-management software plus newer products such as TippingLink (digital staff tipping) and KeyLink.
What We’re Looking For
We are hiring an Account-Based Marketer to own revenue growth inside the Greater NYC market. We are seeking candidates on the East Coast. This is a hybrid, revenue-generating role: you will spend most of your time deepening and expanding our existing customer relationships — selling additional products and driving portfolio penetration — and the remainder winning new logos in the same market. You will run focused, account-based plays: research the account, engage the right decision-makers, and move revenue forward, working closely with Customer Success and Sales.
Key Responsibilities
Customer Expansion — 75%
- Own a portfolio of existing BuildingLink accounts across Greater NYC and build account plans to grow revenue within each.
- Drive cross-sell and upsell of additional products and modules (e.g., TippingLink, KeyLink, add-ons) into existing communities and management companies.
- Increase portfolio penetration — expand single-building relationships into full management-company portfolios.
- Design and run account-based campaigns and direct outreach to property managers, board members, and management-company executives.
- Partner with Customer Success to identify expansion signals and coordinate timing, and with Sales on larger opportunities.
- Keep account and pipeline data accurate and current in Salesforce and HubSpot.
New-Logo Acquisition — 25%
- Generate and advance new-business opportunities within Greater NYC target accounts not yet on BuildingLink.
- Build and execute account-based prospecting into priority buildings and management companies in the market.
- Qualify new-logo opportunities and drive them forward, partnering with Account Executives where appropriate.
What Success Looks Like
- First 90 days: know your book, the NYC market, and our product portfolio; have account plans built for your top expansion targets and a new-logo target list defined.
- Ongoing: hit expansion revenue targets (cross-sell/upsell), grow portfolio penetration across managed accounts, and contribute new-logo revenue and qualified pipeline in the NYC market.
Requirements
About You
- 3–5+ years in account-based marketing, account-based selling, customer expansion/account management, or field marketing — in B2B SaaS. Property management or proptech experience is a strong plus.
- A track record of growing revenue inside existing accounts and generating new pipeline.
- Strong knowledge of the Greater NYC market and the ability to build relationships with local property and management-company decision-makers.
- Fluent in a CRM (Salesforce) and marketing/engagement tooling (HubSpot).
- Direct, organized, and self-driven — able to run your own market remotely and prioritize where the revenue is.
Benefits
What BuildingLink Can Offer You
Our partnership with Bregal Sagemount brings the resources and stability of an established company, while our startup mindset keeps us curious, energetic, and passionate about what we do.
- Annual base salary: $90,000
- Commission: 25% uncapped
- Remote First, Flexible PTO, Birthday Holiday, Summer Fridays
- Paid Parental Leave, Bereavement Leave
- Medical, Dental, & Vision benefits, Company sponsored HRA, Short Term/Long Term Disability, Life Insurance
- 401k with 4% matching
- Company Events, Holiday Parties, Friendly Office Competitions
- Professional Development Opportunities
Aside from our countless benefits and perks, we believe in providing a safe, inclusive, and professional work environment that offers qualities we hold dear: autonomy, flexibility, career growth, promotion, and ongoing performance recognition. We value the uniqueness of every individual and want our people to bring their authentic selves to work. Most importantly, we put employee well-being and happiness above all else.
BuildingLink is an equal opportunity employer to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other protected class by federal, state or local law.
Skills Required
- 3-5+ years of experience in account-based marketing, account-based selling, customer expansion/account management, or field marketing in B2B SaaS
- Track record of growing revenue inside existing accounts and generating new pipeline
- Strong knowledge of the Greater NYC market
- Ability to build relationships with local property and management-company decision-makers
- Fluency in Salesforce
- Fluency in marketing and engagement tooling such as HubSpot
- Direct, organized, and self-driven approach
- Property management or proptech experience
What We Do
BuildingLink is currently used in over 6,000 properties in the U.S. and worldwide, offering efficient management, seamless communication, and an enhanced living experience for residents. As the gold standard for property managers looking to upgrade the experience of managing, working, and living in a luxury residence, our clients can be found near and far – in New York, Boston, Miami, Dallas, and San Francisco, but also in Toronto, Melbourne, Tokyo, and Singapore. Here’s what you can expect of us: *We prioritize excellent management. *We believe in street credibility instead of sales spiels. *We provide an incredible amount of value at a surprisingly affordable cost. *We customize the BuildingLink experience to meet each property's specific needs. *We provide complimentary training and support every step of the way. *We constantly look for new ways to improve our platform with relentless innovation.
