Account Associate

JOB DESCRIPTION

ACCOUNT ASSOCIATE 

 The Account Associate will be integral in supporting the Senior Account Manager and sales team, helping with the seamless execution of sales functions on your

account(s). You will provide essential support across multiple areas, from order and sample management and sales analysis to ensuring timely and accurate product deliveries.

This role demands strong organizational and analytical skills, and an energetic and positive demeanor. Your responsibilities will include:

About the Job

• Support the Sr. Account Manager and sales team with “all hands-on deck” mentality to implement initiatives that drive growth and achieve sales targets. 
• Populate timely weekly, monthly, quarterly, and seasonal sales and shipping reports and analysis tools to track and communicate business performance.
• Manage account documentation and items setups efficiently and accurately. Provides external account partners with information on pricing and product availability. 
• Collaborate with sales team to manage credit memos, funding forms and financial claims. 
• Support your team’s go-to-market activities including pre-strategy, sell in and hindsight meetings.
• End-to-End PO Management including pre-season order entry, planned unit maintenance, and ensure all account-specific product needs (including sizing tools) are met to achieve on-time, accurate deliveries and seamless order flow with minimized chargebacks. Strategically resolve order challenges in collaboration with customers and company counterparts to maintain high customer satisfaction levels.
• Own Sample and Marketing asset processes including in-season and pre-season sample lines ordering, unpacking, logging, tagging and internal/external distribution and new signage ordering. 
• Develop strong, collaborative relationships with key internal and external stakeholders, supporting cross-functional initiatives and account-specific needs.
• Become a sponge of the retail and fashion industry, the competition, and our product floor maps and site auditing.
• When applicable, attend key market appointments, sales meetings, and other industry events to support and build relationships. 

About You

To thrive in this role, you should have:

• Educational Background: A Bachelor’s degree in a relevant field is preferred, or 4+ years of combined college education and work experience in lieu of a degree.
• Experience: At least 2 years of experience in a retail/wholesale apparel business or similar consumer packaged goods industry, with a focus on sales, merchandising, or retail support functions.
• Results-Driven: Self-starter who takes ownership of performance outcomes and is motivated by achieving results.
• Analytical & Detail-Oriented: Enjoys digging into data and analyzing trends to identify key insights and opportunities with an eye on the details, ensuring deliverables are thorough and on time.
• Collaborative: Works effectively across teams, prioritizes communication, and contributes to a positive, inclusive working environment.
• Customer- Service Focused: Understands the needs of internal and external customers and prioritizes actions that ensure customer satisfaction.
• Time Management & Organization: Ability to keep track of outstanding tasks and organize work priorities with minimal or no supervision. 
• Proactive: Takes initiative to identify challenges, anticipate issues and strive for best possible outcomes. Actively seeks opportunities for improvement and development. 
• Adaptable: Can thrive in a fast-paced, dynamic environment.
• Technologically Skilled: Proficient in MS Office applications, particularly Excel (V-Lookup, Pivot Tables), and comfortable learning new technologies and reporting tools. The Account Associate reports to the Senior Account Manager and sup

EOE M/F/Disability/Vets

LOCATIONUS-TX-CORPFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.