Accessibility Analyst

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.

At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday, Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

GBH’s National Center for Accessible Media (NCAM) partners with clients in industries of all types that have recognized the need for accessible content, interactivity, and functionality throughout all stages of the digital experience. However, "accessibility" means something different for each industry, organization, audience, and product. With that in mind, NCAM tailors its consulting services to meet a broad range of needs and expectations.

JOB OVERVIEW

The role of the GBH/NCAM Accessibility Analyst is to identify and document accessibility obstacles in websites and applications on desktop and mobile devices.  The Accessibility Analyst will work with NCAM's client’s assets to test and validate materials against accessibility policies, regulations and best practices, and to consult on the effective integration of techniques to create materials that are as accessible as possible. This position offers the unique opportunity to learn from pioneers in the field of broadcast and digital accessibility, and to expand personal expertise through project work and directed learning.

RESPONSIBILITIES   

• Perform accessibility audits of websites, desktop applications and mobile apps, using accessibility-testing tools and assistive technology including but not limited to screen readers and screen magnifiers. These tests will verify compliance with common accessibility policies and regulations, such as the Web Content Accessibility Guidelines and Section 508.
• Create reports that concisely describe accessibility obstacles as well as provide technical guidance and recommendations to resolve those obstacles.
• Help deliver testing results to clients, and participate in conference calls and follow-up discussions in order to create a roadmap to improve the accessibility and usability of clients' assets.
• Assist in projects related to accessible content including image and video description, environmental description, captions, usability, and universal design.

SKILL SET

• Must demonstrate an ability to explain difficult things in simple, clear and accurate language. Must be able to speak confidently about complex, technical matters using vocabulary that is appropriate for the subject. NCAM communicates directly with clients at both non-technical and technical levels, and it is imperative that the candidate inspire confidence when speaking.
• Must demonstrate an ability to attend to precise details in both testing and reporting.  Must also be able to work independently as and as part of a team.
• Must possess strong verbal and written communication skills, and should have familiarity with HTML, CSS and JavaScript. 
• Working familiarity with how people with disabilities use technology, including computers and mobile devices.
• Effective working knowledge of accessibility-testing tools, assistive technology and common accessibility policies and regulations.

EDUCATION AND EXPERIENCE

• A bachelor’s degree or equivalent work experience required.  1-2 years' experience required.

JOB SPECIFICS

Staff position

Hybrid position

LOCATION

1 Guest Street, Boston, MA 02135

This position is located in Boston, MA, and requires on-site presence.