The Role
Lead development and delivery of accredited counter-fraud learning, manage IQA systems, design and update courses, deliver training and assessments, liaise with regulators and stakeholders, promote Academy offerings, and drive continuous improvement of learning products and CPD schemes.
Summary Generated by Built In
This is an exciting opportunity to play a key role in shaping and delivering high-quality counter fraud learning making a real difference to professionals, organisations and communities.
As an Academy Initiatives Training Officer, the postholder will support the development and delivery of innovative learning products, working collaboratively with colleagues, stakeholders and learners to support bringing the learning strategy to life. From delivering accredited courses and leading Internal Quality Assurance activities to developing new learning solutions alongside the Head of Learning, this role offers the opportunity to influence the future of professional learning within the counter fraud sector.
The successful candidate will be SFJ and CFPAB accredited and hold an Internal Quality Assurer (IQA) qualification, bringing both technical expertise and a passion for excellence in learning. This is an ideal opportunity for a proactive and credible learning professional who thrives on collaboration, innovation and supporting transformational approaches to combating fraud and financial crime.
Key Responsibilities
Working alongside industry specialists, the successful candidate will be responsible for:
- All internal activities for Initiatives e.g. apprenticeships, CPD, managing projects, supporting the infrastructure and developing and maintaining the operational aspects, keeping records and reporting to regulators.
- The Academy Internal Quality Assessor (IQA) systems and processes, becoming the lead IQA and developing internal systems
- All counter fraud related activities; maintaining and developing own professional knowledge
- Ensuring smooth running of the CPD schemes, alongside the Head of Learning, liaison with the regulators and work to the Strategic Lead to support implementation of strategy and partnerships.
- Working with the Strategic Lead to proactively identify opportunities to build Cifas Academy’s capabilities and working alongside colleagues to promote Cifas Academy training products via training sessions, webinars, newsletters, social media and other digital platforms.
- Supporting the Head of Learning in developing and updating courses and associated materials.
- Developing, delivering on day-to-day training and assessments as a lead trainer for Cifas
- Proactively identifying opportunities for continuous improvement to services and processes
- Working in partnership with internal and external stakeholders, academic institutions; supporting on external inspections and assessments of our learning; and members and non-member learners, as required.
- Representing Cifas Academy as a leading institution in fraud prevention training at internal and external boards/committees, with the Strategic Lead and with learning consultants, as required whilst promoting Cifas as the centre of intelligence and knowledge.
Skills, Knowledge and Expertise
To be successful in this role, you will have:
- Level 4 Training Qualification and an accredited Internal Quality Assessor (IQA)
- SFJ and CFPAB Accreditation for delivery and assessing
- Knowledge of regulatory requirements relating to accredited training and qualifications.
- Proven experience delivering counter fraud, economic crime and/or cyber security training.
- Experience designing, developing, delivering and evaluating learning programmes and interventions.
- Ability to develop innovative learning solutions that engage a variety of learning styles and deliver measurable outcomes.
- Experience leading Internal Quality Assurance activities and maintaining high standards of training quality and compliance.
- Strong understanding of fraud prevention, financial crime and data protection principles.
- Skilled in researching learning needs, analysing information from multiple sources and translating findings into effective learning outcomes.
- Excellent stakeholder management skills, with experience collaborating across organisations and managing external training providers.
- Strong communication, coaching and mentoring skills, with the ability to support and assess learners effectively.
- Highly organised and digitally proficient, with strong planning, prioritisation, problem-solving and relationship-building skills, and the ability to work independently and collaboratively.
Benefits
In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:
- Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
- Generous annual leave, plus bank holidays
- Private healthcare
- Excellent pension package through salary sacrifice
- Personal and professional growth
- Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whilst keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
About
Cifas is the UK’s leading fraud prevention service, managing the largest database of instances of fraudulent conduct in the country. Our members are organisations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime. Operating as a not-for-profit means our teams put all their efforts into our mission of fighting fraud, rather than creating a financial return for shareholders. Fraud presents a serious and significant threat to the UK and our role in protecting businesses, the public and the economy from fraud is now more important than ever before. As a result, we have ambitious plans to innovate and create new services and products that will significantly improve the way that we and our members tackle fraud.Our employees play a crucial part in ensuring we remain the UK's leading fraud prevention service, whilst also ensuring our members remain at the heart of everything we do.
Skills Required
- Level 4 Training Qualification
- Accredited Internal Quality Assessor (IQA) qualification
- SFJ and CFPAB accreditation for delivery and assessing
- Proven experience delivering counter fraud, economic crime and/or cyber security training
- Experience designing, developing, delivering and evaluating learning programmes and interventions
- Experience leading Internal Quality Assurance activities and maintaining training quality and compliance
- Knowledge of regulatory requirements relating to accredited training and qualifications
- Strong understanding of fraud prevention, financial crime and data protection principles
- Excellent stakeholder management and experience collaborating across organisations
- Strong communication, coaching and mentoring skills with ability to assess learners effectively
- Highly organised and digitally proficient with strong planning, prioritisation and problem-solving skills
- Ability to develop innovative learning solutions that engage varied learning styles and deliver measurable outcomes
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The Company
What We Do
Cifas is the UK's leading not-for-profit fraud prevention service, dedicated to detecting, deterring, and preventing fraud and financial crime by operating the largest fraud sharing databases and collaborating with public and private sector members.
