Job Title: Program Lead
General Summary
The Program Lead is responsible for training, coaching, and developing the faculty of assigned programs as well as for the development and delivery of CSI-approved curriculum. The Program Lead works with academic deans and faculty to ensure student academic successes and retention.
Essential Job Duties & Responsibilities:
- Assist Academic Deans and Program Managers in oversight of faculty/student for approximately 150+ students in assigned programs.
- Maintains one teaching class assignment with flexible scheduling (including nights and weekends) as needed to accommodate students.
- Train, mentor, and monitor faculty
- Conduct faculty meetings for assigned programs
- Answer student inquiries and mentor students for success within the designated program
- Interview teacher candidates
- Coordinate events and build community resources
- Advise students on Satisfactory Academic Progress (SAP)
- Conduct in-class observations
- Organize field trips
- Actively contribute to program improvement and curriculum development
- Participate in orientation for new students
- Promote best practices among faculty
- Ensure that assignment submission, test taking, and grading are completed correctly and on time
- Other duties and special projects as assigned
- Staying up-to-date on current trends within the industry through professional development, research, and conferences.
- Other duties and projects as assigned
Required Knowledge, Skills, and Abilities:
- Commitment to academic excellence
- Effective oral and written communication skills
- Strong sense of customer service
- Knowledge of pedagogical methods
- Knowledge of Learning Management Systems (LMS)
- Team building skills & leadership aptitude
- Ability to maintain confidentiality of information
- Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools
Education and Experience: The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years of industry relevant work experience is preferred.
Benefits Offered
- Health Insurance.
- Dental Insurance
- Vision Insurance
- 401K
- Life Insurance
- Paid Time Off
- Employee Discount Program
Skills Required
- Bachelor's degree
- Degree preferably in education, teaching, curriculum and instruction, educational leadership, or a related field
- At least two years of industry-relevant work experience
- Effective oral and written communication skills
- Knowledge of pedagogical methods
- Knowledge of Learning Management Systems
- Team-building skills and leadership aptitude
- Ability to maintain confidentiality of information
- Proficiency with Microsoft Office Suite and online learning tools
What We Do
Computer Systems Institute (CSI) is a dynamic institution providing career-focused high quality programs designed to enhance job opportunities for our graduates and provide a skilled workforce for the community. We strive to achieve this by employing qualified and enthusiastic professionals who create a stimulating learning environment and deliver effective career development services. Founded in 1989 with the goal of bridging the gap between employers and a shortage in IT professionals by providing training to students and connecting them with employers. Today, CSI is much more: It has grown, student services continues to develop and the opportunities available to students are greater than ever. CSI offers a diverse range of courses, including business, hospitality, customer service, computer science, and healthcare. CSI has six schools across Illinois and Massachusetts (Allston, Charlestown, Worcester, Chicago, Lombard and Skokie). Through new partnerships with local colleges, employers and organizations CSI continues to grow and expand its opportunities for students. CSI’s focus on helping students gain the academic skills, knowledge, and support they need to reach their personal and professional goals is stronger than ever.
