The Role
Counsel students and parents about courses, programs, and career paths through walk-in and online interactions. Manage leads via calls, cold calling, follow-ups, and CRM updates to convert inquiries into admissions. Build relationships, address prospective student questions, meet admission targets, and coordinate with internal teams to ensure smooth enrollment processes.
Summary Generated by Built In
About Toprankers
Toprankers is one of India’s leading EdTech platforms, transforming the way students prepare for competitive exams and careers in law, management, design, and beyond. Our mission is to help students discover their potential and accelerate their journey toward excellence through personalized learning, expert mentorship, and technology-driven education.
Job Title: Academic Counsellor
Working Days: 6 days a week (Sunday working, 1 weekday off)
About the Role:
We are looking for a proactive and result-driven Academic Counsellor who will manage both
walk-in (offline) and online student inquiries. The role involves counselling students and parents
visiting the center, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities:
• Counsel walk-in students and parents at the center regarding courses, programs, and
career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship
building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes
Requirements:
- • Strong communication and interpersonal skills
- • Experience in face-to-face counselling is highly preferred
- • Comfortable with cold calling and handling online leads
- • Target-oriented with a strong ability to convert leads
- • Knowledge of CRM tools is an added advantage
- Graduate in any discipline (English literature is preferred)
What We Offer:
• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment
• Competitive salary with incentives
Skills Required
- Graduate degree in any discipline
- Strong communication and interpersonal skills
- Comfort with cold calling and handling online leads
- Target-oriented approach and ability to convert leads
- Face-to-face counselling experience
- Knowledge of CRM tools
- English literature background
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The Company
What We Do
Toprankers.com is India's largest Platform for Careers beyond Medical and Engineering. We are committed to innovate education ecosystem for Quality & Affordable Learning.
