The Role
Leads software development projects and the full SDLC from requirements through deployment and support. Manages developers, analysts, QA, and support staff while enforcing development standards, secure coding, testing, documentation, and Agile practices. Owns backlog refinement, user stories, acceptance criteria, delivery coordination, application support, service-level performance, technical training, KPI measurement, and process improvement. Collaborates with architects, stakeholders, and leadership to evaluate technologies and deliver scalable application enhancements.
Summary Generated by Built In
MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES
Development Governance & Standards
Development Governance & Standards
- Ensure staff engineers adhere to HCA Healthcare development standards, policies, and procedures, including secure coding practices and mandated application development tools.
- Enforce best practices for code management, version control, and documentation across all development efforts.
- Lead and manage software development projects from initiation through production deployment, overseeing the full lifecycle including planning, elaboration, development, testing, and release.
- Ensure project milestones, timelines, and quality expectations are consistently met.
- Ensure all developers perform unit testing and actively participate in peer and code reviews to maintain high-quality, maintainable, and secure codebases.
- Promote accountability for code quality and continuous improvement across teams.
- Provide advanced technical support and troubleshooting, working directly with end users at all organizational levels.
- Proactively identify and resolve application issues to enhance overall user experience and system reliability.
- Establish baseline Key Performance Indicators (KPIs) and operating metrics to assess the effectiveness of technology adoption before and after implementation.
- Identify and implement process improvements to enhance adoption, efficiency, and scalability, including adding, modifying, or eliminating processes as needed.
- Conduct training sessions and ensure appropriate technical and process training is delivered to support successful adoption of new tools and technologies.
- Foster a culture of continuous learning and skills development.
- Lead the Software Development Lifecycle (SDLC) for initiatives aimed at stabilizing, enhancing, and expanding the capabilities of the CARD team.
- Ensure consistent execution of development methodologies and delivery standards.
- Partner with product owners and business stakeholders to gather and refine requirements.
- Author and manage user stories with clear acceptance criteria, prioritize backlogs, accept or reject completed work, and remove delivery roadblocks.
- Coordinate closely with other technical teams to ensure seamless integration and delivery.
- Manage all personnel involved in the software development lifecycle, including developers, business analysts, quality assurance professionals, and support staff.
- Provide ongoing coaching, performance feedback, and professional development guidance.
- Oversee ongoing application support operations, ensuring support tickets are assigned appropriately and resolved in alignment with defined SLAs.
- Monitor support performance and drive continuous service improvement.
- Champion and implement Agile development principles across the CARD department and with broader HCA Healthcare stakeholders.
- Continuously improve development processes, collaboration, and delivery outcomes through Agile best practices.
- Collaborate with HCA Healthcare architects to evaluate proposed innovative technologies for technical fit, scalability, and organizational alignment.
- Partner with corporate leadership, divisional leaders, clients, and project managers to plan, staff, and deliver application enhancements successfully.
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The Company
What We Do
Embark is a specialized consulting and execution platform that helps global enterprises establish, operate, scale, and transform Global Capability Centres in India. Its integrated offering spans strategy, workspace, talent, human resources, legal, finance, tax, real estate, and IT. Operating as an end-to-end partner, Embark supports global companies with setup, managed services, and long-term operational integration.
