52652016-D365 Functional Consultant

Posted 20 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Mid level
Retail • Energy • Chemical • Manufacturing
The Role
Configure and improve Microsoft Dynamics 365 solutions for the retail business. The role gathers business requirements, facilitates stakeholder workshops, designs and documents solutions, configures D365 modules, supports upgrades and release management, performs unit testing, and assists with UAT. It also identifies process improvements and supports business adoption. The consultant participates in an on-call roster and may be based in Adelaide or Melbourne.
Summary Generated by Built In
Company Description

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

Job Description

Join us as a D365 Functional Consultant and help shape how Microsoft Dynamics 365 supports our Retail business. 

Working closely with business stakeholders, you’ll translate business needs into practical D365 solutions that improve processes, increase efficiency and deliver genuine business value.

You’ll combine your understanding of D365 with strong stakeholder engagement and business knowledge to continuously improve our existing environment and support the successful adoption of new functionality.

If you’re a collaborative D365 professional who enjoys solving problems, improving processes and delivering solutions that make a difference, this could be a great next move. You can be based in Adelaide or Melbourne

This role participates in an on-call roster, remunerated through a Viva Energy dislocation allowance

Responsibilities & Requirements

Gather Business Requirements

  • Conduct workshops with stakeholders
  • Analise business processes and identify improvement opportunities
  • Assist with documenting business requirements

System Configuration and Design Solutions

  • Configure D365 modules to meet business requirements
  • Recommend best practices and standard D365 functionality
  • Prepare Functional Design Documents (FDD’s)

Continuous Improvement

  • Identify opportunities to optimise business processes
  • Recommend new D365 features and enhancements
  • Support system upgrades and release management
  • Perform unit testing and support business users with User Acceptance Testing (UAT)

Qualifications

  • Proven experience as a Microsoft Dynamics 365 Functional Consultant.
  • Experience configuring D365 applications
  • Experience gathering, analysing, and documenting business requirements.
  • Experience preparing Functional Design Documents (FDDs) and supporting end-to-end solution delivery.
  • Experience supporting testing activities, including Unit Testing and UAT.
  • Strong analytical and problem-solving capabilities.
  • Strong stakeholder engagement, facilitation, and communication skills.

Nice to Have

  • Degree qualification in Information Technology or related discipline.
  • Microsoft Dynamics 365 Functional Consultant certification.
  • Experience with Azure DevOps.
  • Exposure to Microsoft Power Platform, including Power Apps and Power Automate.
  • Experience working within Retail, Convenience, Supply Chain, or Logistics environments

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

You must hold full Australian working rights to be considered for this role. Unfortunately, Viva Energy is unable to offer visa sponsorship for this position. Applicants must have unrestricted rights to work in Australia.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.

Applications Close 20 November 2026

Skills Required

  • Proven experience as a Microsoft Dynamics 365 Functional Consultant
  • Experience configuring Microsoft Dynamics 365 applications
  • Experience gathering, analyzing, and documenting business requirements
  • Experience preparing Functional Design Documents and supporting end-to-end solution delivery
  • Experience supporting unit testing and user acceptance testing
  • Strong analytical and problem-solving capabilities
  • Strong stakeholder engagement, facilitation, and communication skills
  • Full Australian working rights with unrestricted authorization to work in Australia
  • Degree in Information Technology or a related discipline
  • Microsoft Dynamics 365 Functional Consultant certification
  • Experience with Azure DevOps
  • Exposure to Microsoft Power Platform, including Power Apps and Power Automate
  • Experience in retail, convenience, supply chain, or logistics environments
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The Company
HQ: Melbourne
15,000 Employees
Year Founded: 2014

What We Do

Viva Energy is a leading energy company that supplies approximately a quarter of Australia's fuel requirements. The company refines, imports, blends, and delivers a diverse range of energy products, including fuels, lubricants, solvents, and bitumen, through an extensive national and international supply chain to support motorists, aviation, marine, and industrial sectors across Australia.

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