255-16 Salesforce Cloud Architect

Job Description

As a Salesforce Cloud Architect and developer, you’ll be responsible for providing technical oversight for all new and existing SaaS (Salesforce) implementations for the Michigan Lifelong Education, Advancement, and Potential department. Responsibilities for this position include, but are not limited to:

• Participate in solution design sessions for client projects, providing design guidance in areas such as extensions/modifications, data conversion, environment provisioning, and application integration to ensure the vendor solution is efficient, cost-effective, and easily maintainable for the State of Michigan (SOM).

• Work with the customer and end users to define technical requirements for new projects and any future enhancements.

• Lead Technical workshops and design sessions with the Customer.

• Propose/Articulate design/architecture options with pros/cons and implementation.

• Ensure that the technical requirements tie back to the established customer requirements and performance goals, and that the technical direction is consistent with the client's long-term strategy.

• Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.

• Review technical architecture deliverables throughout development to ensure quality and requirements traceability.

• Has overall technical responsibility for the technical aspects of the project environments

• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.

• Provide oversight on QA efforts to ensure adherence to quality assurance standards.

• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.

• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.

• Technical leadership, to include coaching and mentoring, setting best practices, including integration and application development, deployment, testing (unit and systems), and iterative refinement

• Excellent written and verbal communication skills.

Salesforce skillsets

• 5+ years of working experience on Salesforce Sales Cloud, Service Cloud, and 2+ years with the Public Sector Foundation for licensing/permitting

• Experience in a minimum of two full Salesforce.com lifecycle implementations, In-depth understanding of the capabilities and constraints of Salesforce

• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform

• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems

• Custom development experience using advanced structured programming (APEX, Force.com, Java), Salesforce Flow Builder, Visual Flow Pages, Lightning Web Components (LWC), SOQL, and Omniscripts.

• Experience with migrating from Workflow rules/Process builder to Flow builder.

• Demonstrates successful implementation of Batch Apex, Apex triggers, and classes.

• Understands web services, REST services, and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com

• Ownership of all End-to-End technical aspects of a Salesforce.com program: data modelling, data migrations, data quality, systems integrations, 3rd party applications, AppExchange products like Clariti Basic Gov, Conga, etc.

• CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce-related technology efforts

• Backup and recovery, data seeding using Own, formerly known as OwnBackup.

• Experience using Conga Composer for generating documents

• Identification of risks and issues from a technical perspective.