Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Responsible for supporting the Sales and Marketing Group/Influencer Sales Group's multiple RFP and RFI's (requests for proposal and information). Since many core tasks will not be documented, the Sales Assistant will need to comprehend processes and maintain knowledgebase with best known processes. By supporting the Influencer Sales Group, this role’s objective is to increase the productivity of our Influencer Sales team.
Responsibilities may include:
Primary
- Key liaison between sales team and business unit to coordinate customer RFP (request for proposal), RFI (request for information) and Tech Surveys
- Read and Comprehend requests,
- identify Intel resource to fulfill requests,
- Manage to deadlines/follow up with stakeholders
- Re-write responses (technical/informational) from multiple sources to make it consistent and professional in language and look & feel
- Maintain knowledge base with best known process findings
Secondary:
Requesting access to internal tools and sites as well as troubleshooting issues
Entering data into Intel tools & systems
Production of various indicators, reports, presentations from raw data
Researching a list of accounts online to collect and organize requested data
Working with various stakeholders to drive resolution (ex: Need more samples for a customer by a given date)
Qualifications- Technical Writing
- Project Management
- Past experience with RFP/RFI a plus
- Knowledge of the Tech Service Provider industry a plus
- Strong tolerance of ambiguity
- Strong business acumen/analytics
- Strong customer service skills (both oral and written)
- Strong attention to detail
- Strong organizational/planning skills
- Strong communication/listening skills
- Self-learner, self-motivated and ability to stay busy
- Advanced knowledge of Microsoft Office (Word, Outlook, Excel and PowerPoint)
- Advanced knowledge of the English language (both oral and written)
- Microsoft Office testing is required if candidate makes it to interview stage
Skills Required
- Technical Writing
- Project Management
- Past experience with RFP/RFI
- Knowledge of the Tech Service Provider industry
- Strong tolerance of ambiguity
- Strong business acumen and analytics
- Strong customer service skills (oral and written)
- Strong attention to detail
- Strong organizational and planning skills
- Strong communication and listening skills
- Self-learner, self-motivated, ability to stay busy
- Advanced knowledge of Microsoft Office (Word, Outlook, Excel, PowerPoint)
- Advanced knowledge of the English language (oral and written)
- Microsoft Office testing at interview stage
What We Do
Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.
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