211016 / Sr Technical Writer

Posted Yesterday
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Santa Clara, CA, USA
In-Office
Senior level
Agency • Information Technology • Professional Services • Consulting
The Role
Produce engineering and user documentation for wearable devices and platforms, including user guides, API and SDK guides, architecture overviews, and UI/UX specs. Manage large documentation projects, collaborate with product, design, engineering and global teams, and contribute to feature definition and developer-facing content.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

We are looking for experienced technical writers to help launch new, state-of-the-art wearable devices and platforms, including augmented reality, fitness coaching, and other comprehensive wearable technologies. As Senior Technical Writer you will work directly with the product, design and test teams to develop engineering documentation for building and using the most innovative wearable products. You will be working with enthusiastic and experienced peers in an environment that facilitates delivering industry-leading solutions with both creative-edge and high quality. 

What You Will Be Doing 

  • Create clear and concise technical documentation to accompany the latest innovations in the wearable technology
  • Design user guides, platform architecture overviews, public API programming guides, SDK development tutorials and other engineering documentation for client's new wearable platform and products 
  • Manage large and complex documentation projects, collaborate with senior engineers and program managers to create content 
  • Contributing to platform UI/UX specifications 
  • Collaborate with cross-functional teams to define and document new features. 
  • Showcase rich functionality and diversity of the newest wearable devices. 
  • Collaborating with remote global teams, including device, cloud, test, etc. to innovate new technologies with maximum development efficiency. 

Qualifications

  • PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.
  • BA/BS degree or equivalent practical experience 
  • 3-5 years of experience writing technical publications for a highly technical audience 
  • Proven track record of researching and writing effective technical documentation 
  • Ability to work with engineering teams as part of the software development process 
  • Proficiency with HTML and CSS 
  • Strong collaboration and project management skills 
  • Experience working directly within a software development team, including extensive interaction with senior engineers and software architects 
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment 

Sr Technical Writer Nice to Have Skills 

  • You have a strong portfolio demonstrating prior work and experiences creating technical documentation 
  • Ability to read and understand source code written in Java and/or Swift 
  • Experience working in Agile environment, knowledge of Scrum-based methodologies 
  • Knowledge of Android and/or iOS mobile platforms 
  • Knowledge of Atlassian Confluence and JIRA 
  • Familiarity with version control systems, such as Git 
  • Master’s Degree or another advanced degree is preferred

Additional Information


Skills Required

  • BA/BS degree or equivalent practical experience
  • 3-5 years writing technical publications for a highly technical audience
  • Proven track record researching and writing effective technical documentation
  • Ability to work with engineering teams as part of the software development process
  • Proficiency with HTML and CSS
  • Strong collaboration and project management skills
  • Experience working directly within a software development team, including interaction with senior engineers and software architects
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
  • Portfolio demonstrating prior technical documentation work
  • Ability to read and understand source code written in Java and/or Swift
  • Experience working in an Agile environment and knowledge of Scrum methodologies
  • Knowledge of Android and/or iOS mobile platforms
  • Knowledge of Atlassian Confluence and JIRA
  • Familiarity with version control systems such as Git
  • Master's degree or another advanced degree
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The Company
350 Employees

What We Do

Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.

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