208475 / Senior Desktop Support Consultant

Reposted 3 Months Ago
Be an Early Applicant
Smithfield, VA, USA
In-Office
Senior level
Agency • Information Technology • Professional Services • Consulting
The Role
Provide desktop support and Windows administration for a few thousand users; plan and execute phased Office 2013 mass rollouts (~2500 machines), script deployments when ITCM fails, troubleshoot desktop issues, and coordinate with teams for email migration readiness across multiple US locations.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

  • Worked in Desktop Support Role for Atleast 5 Years in user community supporting few thousand user community
  • Deploy Office2013 to aprox 2500 Desktops / Laptops in a phases 
  • Work with other teams and get the desktops / Laptops ready for E-mail migration
  • Debug for any Desktop issues during office 2013 deployment.

Qualifications

  • Microsoft Office 2013
  • Windows 2008, Windows 7 
  • Deploy office 2013 to few thousand machines
  • Need to work on Script to deploy Office 2013 to all client machines as ITCM tool is not working
  • Exp in Windows 2008, Windows 7 Environments
  • Done Mass Roll outs of Office 2013 to users at various locations across USA.
  • Location is Smithfield VA or Lisle, Chicago

Additional Information

Candidates need to have demonstrated Office 2013 experience, Windows Admin, Deployment, Scripting, Desktop Support.

Skills Required

  • At least 5 years desktop support experience supporting a few thousand users
  • Experience deploying Microsoft Office 2013 to large numbers of desktops/laptops (approx 2500)
  • Hands-on experience with Microsoft Office 2013
  • Experience with Windows Server 2008 and Windows 7 environments
  • Ability to write/use scripts to deploy Office 2013 when ITCM is unavailable
  • Experience performing mass rollouts across multiple US locations
  • Ability to troubleshoot and debug desktop issues during Office 2013 deployment
  • Work from Smithfield, VA or Lisle, Chicago location
  • Windows administration, deployment, scripting, and desktop support experience
  • Coordinate with other teams to prepare desktops/laptops for email migration

Procom Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.

  • Healthcare Strength — Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
  • Strong & Reliable Incentives — Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
  • Leave & Time Off Breadth — Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.

Procom Services Insights

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The Company
HQ: Toronto
350 Employees

What We Do

Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.

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