2026 Intern - Associate Technical Account Manager

Reposted 21 Days Ago
4 Locations
In-Office
25-30
Internship
Artificial Intelligence • Digital Media • Marketing Tech • Software
Adobe is changing the world through digital experiences.
The Role
Interns will work on special projects in Customer Engineering, focusing on business strategy, process documentation, and customer support success.
Summary Generated by Built In

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

The Opportunity

The Technical Account Manager (TAM) role resides within the Customer Engineering (CE) organization and provides proactive technical guidance to help our enterprise customers maximize the value and performance of their Adobe Digital Experience solutions. TAMs work closely with customers’ technical teams to remove blockers, improve product adoption, and ensure that Adobe’s products are aligned with customers’ business goals.

As an Associate Technical Account Manager (TAM) intern, you’ll join this dynamic team to tackle real business challenges. Each intern will own a special project, such as building an AI-based tool, automating customized customer communications, improving internal workflows, or creating a dashboard to define and measure program success metrics. By the end of the summer, you will have contributed to an impactful project while learning from experienced TAMs as well as CE leadership.

What you’ll do

  • Learn about how Customer Engineering fits into the equation and work on a special project to address a real business challenge.

  • Learn about the Adobe Digital Experience Cloud and how our customers utilize the solutions to deliver personalized and meaningful experiences for their customers.

  • Deliver at least one hallmark output related to your special project(s)

  • Present your findings and recommendations to Customer Engineering leaders

​What You Need to Succeed

  • Currently enrolled full time in a Bachelor’s or Master’s program, graduating between December 2026 and June 2027

  • Available to participate in a full-time internship from May to September 2026

  • Passion for improving the customer experience

  • Proven interest in business strategy, digital marketing, technology, or analytics through coursework, extracurricular activities, or work/internship experience

  • Exceptional analytical and problem-solving skills including conducting research, developing hypotheses, and synthesizing recommendations

  • Ability to communicate complex ideas optimally both verbally and in writing; ability to deliver compelling presentations

  • Ability to work collaboratively in a team environment

  • Passion for new knowledge, resourceful and able to absorb concepts quickly

  • Proactive mindset: able to take initiative and dig into real business challenges

  • Openness to feedback and commitment to learning and growth

  • Resilience under pressure with a positive, solutions-oriented attitude

  • Excellent verbal and written communication abilities

  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint)

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $25.00 -- $30.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Top Skills

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The Company
HQ: San Jose, CA
21,000 Employees
Year Founded: 1982

What We Do

When you join Adobe Life in Austin, you’ll immerse yourself into a world of cutting-edge technology, exceptional colleagues and meaningful work that touches millions of people everywhere.

Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.

Why Work With Us

Adobe Austin embodies the culture of the Austin neighborhood around it which is diverse, enterprising and innovative.

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