At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Mr. Cooper's summer internship program offers college students the chance to discover what it's like to work at a leading financial services organization. Our interns deliver innovative solutions to real business challenges and build enduring relationships with their manager and an assigned mentor. While gaining insight into the industry, interns are immediately part of Mr. Cooper's collaborative culture. Spend your summer at Mr. Cooper and gain a career where you can make a difference! Our summer internship program begins in June 2025 and ends in August 2025.
The Machine Learning & Generative AI Intern will support the development and implementation of cutting-edge AI solutions. This role will provide hands-on experience working with Large Language Models (LLMs), neural networks, and process automation tools.
Roles and Responsibilities
- • Develop and optimize ML solutions using Python and relevant AI/ML packages.
- • Work with Generative AI and LLM technologies, including:
- • Google Gemini / GCP – Completions and embeddings
- • OpenAI / Azure – Completions and embeddings
- • Prompt Engineering – One-shot, multi-shot, and grounding techniques
- • Model Tuning – Adapter methods, HITL/RLHF, and extensions
- • Embeddings & Vector Search for information retrieval
- • Implement and enhance Neural Networks (RNN, CNN, GANs, Transformers, Reinforcement Learning, and Transfer Learning).
- • Design and deploy AI-powered applications, such as:
- • Search solutions leveraging embeddings and vector search
- • Chatbots & Voicebots using completions, retrieval-augmented generation (RAG), and fine-tuning
- • Knowledge Management Systems (KMS) using LLMs and HTML parsers
- • Process automation using AI models and vector search
- • Integrate and test AI solutions with web applications, IVR systems, and internal call center tools.
Basic Qualifications
- Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university or have graduated within one year of start date (June 2025)
- Currently pursuing a degree in Computer Science, Data Science, AI/ML or a related field
- Proficiency in Python and experience with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, etc.).
- Understanding of Generative AI concepts, LLMs, and neural networks.
- Experience with cloud AI platforms (Google Cloud, Azure, OpenAI).
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Candidates must have authorization to work permanently in the US without the need for sponsorship (Currently, our organization is unable to support candidates that are on OPT, CPT or candidates that will need sponsorship, now or in the future)
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023691
Job Category:
Administrative Services
Primary Location City:
Dallas
Primary Location Region:
Texas
Primary Location Postal Code:
75019
Primary Location Country:
United States of America
Additional Posting Location(s):
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What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
