2025 Design Development Program - Full-Time - London

Job Description
As a Full-Time Analyst in the 2025 Firmwide Design Development Program, you will have the opportunity to learn, grow, and contribute to JPMorgan Chase & Co.'s portfolio of work. You will be mentored by UX design practitioners, contribute to meaningful projects, and develop your business acumen. This is a chance to make fulfilling connections with our team members and have a real-life impact on our customers.
In our full-time program, we offer two design specialties: Experience Designers conceptualize, structure, and detail our offerings (services, products, and features) within the context of a broader user journey, and Experience Researchers develop plans and conducts research to identify the wants, needs, and abilities of customers and end users, and translate those insights into recommendations for everything from experience strategies to detailed product design
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
Job responsibilities

• Design and re-design product experiences under the guidance and direction of Experience Leads.
• Participate in user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, in partnership with UX Researchers and Lead Designers.
• Explore different options through ideation and prototyping, landing on elegant, and even unexpected, solutions that satisfy requirements.
• Diagram the interactivity of the product, including user flows and wireframes.
• Detail design, built upon our Design System, that brings our solutions to life.
• Incorporate Accessibility and Inclusive Design practices.
• Present work, and articulate design decisions, to Design Leads and your specific Product Team

Required qualifications, capabilities, and skills

• Pursuing a bachelor's degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) in a related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, Communications, etc.)
• Expected graduation date of December 2024 - June 2025.
• Digital portfolio demonstrating the ability to think from the perspective of the user, including the ability to communicate the following stages for Experience Design, Experience Research: Problem, Ideation, Testing, Solution, Impact and Reflection

Preferred qualifications, capabilities, and skills

• Follow through on commitments, executing quality work within expected time frames
• Awareness of, and some experience with, user-centered design approaches
• Demonstrated proficiency in Interaction Design, as well as Visual/UI Design or Information Architecture
• Exposure to user-centered design practices
• Early development in adjacent skills such as User Research, UX Writing, and Prototyping
• Developing understanding of Accessibility Guidelines and Inclusive Design practices.
• Foundational communication and presentation skills, including articulating the rationale behind design decisions.

Program Locations

• London

What's Next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume, portfolio and location preference. Your application and resume are a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet certain required qualifications.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.