As a Collateral Services Specialist II within our team, you will manage and process collateral for a diverse portfolio of loans. Your work ensures the smooth operation of our lending services, directly impacting the firm's success. You will build trusting relationships with stakeholders and guide colleagues in their professional growth, all while maintaining a balance between work and personal life.
Job responsibilities
- Manage and process collateral for a moderate to complex portfolio of loans, ensuring accuracy and compliance with established routines and procedures.
- Identify and resolve potential issues in the loan process, proactively addressing challenges to maintain smooth operations.
- Build and maintain trusting relationships with stakeholders, fostering collaboration and effective communication.
- Guide colleagues in their professional growth, supporting skill development and career advancement.
- Manage multiple tasks and projects effectively, demonstrating resilience and adaptability in challenging situations.
- Foundational knowledge of commercial lending loan documentation and collateral monitoring, supporting effective management of lending processes.
- Strong ability to manage conflicts and facilitate discussions, promoting resolution and positive outcomes.
- Proficiency in active listening and questioning, enhancing communication and understanding in stakeholder interactions.
- Experience in mentoring and guiding colleagues, contributing to their professional development and team success.
- Skills in time management and organization, ensuring efficient handling of tasks and projects.
- Experience in a financial services environment, demonstrating a deep understanding of industry practices and operations.
- Strong emotional intelligence and interpersonal skills, fostering effective collaboration and relationship-building.
- Ability to influence better outcomes through effective communication, driving positive change and stakeholder engagement.
- Skill in utilizing continuous improvement and process automation to optimize lending workflows and enhance operational efficiency.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Foundational knowledge of commercial lending loan documentation and collateral monitoring
- Strong ability to manage conflicts and facilitate discussions
- Proficiency in active listening and questioning
- Experience in mentoring and guiding colleagues
- Skills in time management and organization
- Experience in a financial services environment
- Strong emotional intelligence and interpersonal skills
- Ability to influence outcomes through effective communication
- Experience with continuous improvement and process automation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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