15 - Analyst III Business Process Transaction - RR-0371072

Posted 19 Days Ago
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Bangalore, Bengaluru, Karnataka, IND
In-Office
Entry level
Information Technology
The Role
The Analyst III Business Process role involves managing end-to-end Accounts Receivable activities, ensuring compliance with accounting standards, and effective communication with clients to resolve payment issues.
Summary Generated by Built In

Job Description:

We are seeking an Accounting graduate with a strong foundation in Order to Cash (O2C) and Accounts Receivable operations to support end‑to‑end AR activities for a US‑based client. The role requires hands‑on experience or solid conceptual knowledge of invoicing, cash application, collections, and dispute management, along with the ability to communicate effectively with international stakeholders.

The ideal candidate should be detail‑oriented, process‑driven, comfortable working in US business hours (night shift), and flexible to work from the office as business needs demand. This role plays a critical part in ensuring accurate revenue recognition, timely cash flow, and adherence to accounting controls and SLAs.

Key ResponsibilitiesOrder to Cash (O2C) Operations

Handle end‑to‑end O2C activities, including but not limited to:

  • Invoicing:
    • Generate and validate customer invoices as per contractual terms and billing schedules
    • Ensure accuracy of pricing, taxes, and billing details
  • Cash Application:
    • Apply customer payments accurately against open invoices
    • Handle unapplied, misapplied, and short/over payments
  • Accounts Receivable Management:
    • Monitor AR aging and outstanding balances
    • Ensure compliance with credit terms and payment timelines
  • Collections:
    • Follow up with customers for overdue payments via email and calls
    • Maintain regular communication to resolve payment delays
  • Dispute & Deduction Management:
    • Identify, analyze, and resolve invoice disputes and deductions
    • Coordinate with internal teams (billing, sales, operations) for root‑cause resolution
Process & Compliance
  • Ensure timely and accurate processing of AR transactions as per defined SLAs
  • Adhere to standard accounting procedures, internal controls, and SOX requirements
  • Maintain complete, accurate, and audit‑ready documentation
  • Support month‑end, quarter‑end, and year‑end closing activities related to Accounts Receivable
  • Participate in process improvements, standardization, and knowledge documentation
Client & Stakeholder Communication
  • Communicate professionally with US‑based clients through emails and conference calls
  • Provide status updates, clarifications, and issue resolutions within agreed timelines
  • Build and maintain strong working relationships with internal and external stakeholders
Required Qualifications
  • Graduate in Accounting, Finance, Commerce, or a related discipline
  • Good understanding of Accounts Receivable and Order to Cash (O2C) concepts
  • Strong verbal and written communication skills (email and client calls)
  • Willingness to work night shifts aligned to US business hours
  • Flexibility to work in hybrid / work‑from‑office mode as required
  • Basic working knowledge of ERP systems (SAP / Oracle preferred)
  • Proficiency in MS Excel and standard accounting tools
Desired Skills & Competencies
  • High attention to detail with a focus on accuracy
  • Strong problem‑solving and analytical skills
  • Ability to work independently as well as collaboratively in a team environment
  • Customer‑centric mindset with a professional approach to issue handling
  • Effective time management, prioritization, and ability to meet strict deadlines
  • Openness to learning and adapting to new processes and systems
Work Conditions
  • Shift: Night Shift (US‑based client support)
  • Work Mode: Hybrid / Work from Office as per business requirement
  • Location: As per company policy

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Graduate in Accounting, Finance, Commerce, or a related discipline
  • Good understanding of Accounts Receivable and Order to Cash concepts
  • Strong verbal and written communication skills
  • Willingness to work night shifts
  • Flexibility to work in hybrid/work-from-office mode
  • Basic working knowledge of ERP systems (SAP/Oracle preferred)
  • Proficiency in MS Excel and standard accounting tools

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Buenos Aires, Buenos Aires
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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