Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior Jira Administrator/Atlassian Specialist to join our dynamic team on a full-time basis.
Responsibilities
- Configure, operate, maintain, and continuously improve Jira-based solutions
- Expand and maintain Jira automation
- Create scripts using tools such as ScriptRunner
- Configure and administer Jira projects, workflows, permission schemes, screens, roles, and user groups
- Create and manage dashboards, reports, filters, metrics, and KPIs
- Participate in Atlassian architecture and solution design
- Configure and support Jira and Confluence solutions
- Support rollout activities and system adoption
- Analyze and resolve complex technical and process-related issues
- Maintain documentation of configurations, processes, and system changes
- Support system maintenance, updates, migrations, and production troubleshooting
- Ensure stable, scalable, and high-performing Jira operations
Requirements
- Strong experience in Jira Administration, ideally with Jira Data Center
- Experience with Jira Cloud
- Solid knowledge of project configuration, workflows, permission schemes, screen setups, and authorization concepts
- Experience with user, role, and group management
- Strong understanding of workflow and business process optimization
- Experience with Jira automation and scalable process design
- Agile experience, including Scrum and/or Kanban
- Hands-on experience with Jira plugins such as ScriptRunner, SecureFields, IssueMatrix, Rich Filters, Better Excel
- Exporter, Apwide File Field, and X-ray
- Experience integrating Jira with Confluence and other Atlassian tools
- Experience with REST APIs and system integrations
- Ability to create and customize dashboards, reports, filters, metrics, and KPIs
- Experience with system updates, data migrations, and troubleshooting in production environments
- Strong analytical skills and a structured working style
- Ability to work independently and take responsibility for assigned tasks
- Understanding of retail processes, especially In-&-Out promotion planning, is a plus
- English language at B2 level
Nice to Have
- German language skills at B2 level
- Experience with both Jira Data Center and Jira Cloud
- Experience in retail or promotion planning environments
- Experience participating in Atlassian architecture design
Skills Required
- Strong experience in Jira administration (ideally Jira Data Center)
- Experience with Jira Cloud
- Knowledge of project configuration, workflows, permission schemes, screens, and authorization concepts
- Experience with user, role, and group management
- Experience with Jira automation and scalable process design
- Hands-on experience with ScriptRunner
- Hands-on experience with Secure Fields, IssueMatrix, Rich Filters, Better Excel Exporter, Apwide File Field, and Xray
- Experience integrating Jira with Confluence and other Atlassian tools
- Experience with REST APIs and system integrations
- Ability to create and customize dashboards, reports, filters, metrics, and KPIs
- Experience with system updates, data migrations, and production troubleshooting
- Agile experience (Scrum and/or Kanban)
- Strong analytical skills and a structured working style
- Ability to work independently and take responsibility for assigned tasks
- English language at B2 level
- Understanding of retail processes, especially In-&-Out promotion planning
- German language skills at B2 level
- Experience with both Jira Data Center and Jira Cloud
- Experience participating in Atlassian architecture design
What We Do
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies. Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework. Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions. Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide. Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.
