To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated.
OUR VISION IS UNLIMITEDABOUT THIS ROLE
This role is based in PayPay India and focuses on technical program management for the PayPay Card product group. You will drive programs across card lifecycle management, payment processing, regulatory compliance, and platform integrations. The role requires close collaboration with India-based engineering teams and stakeholders across PayPay's headquarters in Japan.
MAIN RESPONSIBILITIES :Program Execution & Delivery
- Independently drive technical programs of varying complexity for PayPay Card, from well-defined projects to programs with multiple dependencies and cross-functional impact.
- Establish and maintain program governance: risk registers, dependency maps, milestone tracking, and status reporting aligned to PayPay KPI framework (Predictability, Governance, Technical Health, Architecture).
- Monitor program health across progress, risks, blockers, and timelines. Communicate transparently with stakeholders and escalate proactively.
- Make program-level decisions on scope, schedule, and trade-offs with increasing autonomy.
- Contribute to and influence technical design discussions, architecture reviews, and TDD (Technical Design Document) reviews with focus on security, compliance, and payment integrity.
- Engage with AI/ML applications in FinTech (fraud detection, risk scoring, recommendation engines) as they relate to program scope.
- Ensure completion of non-functional requirements (Security, Performance, PCI-DSS Compliance, Regulatory Requirements) prior to release milestones.
- Partner with Engineering Managers and Product Managers to translate business goals into actionable execution plans aligned with financial services standards.
- Champion Agile methodologies (Scrum, Kanban) within assigned teams, fostering transparency, collaboration, and continuous improvement.
- Tailor PayPay/PayPay Card SDLC practices team context while maintaining alignment with organizational standards.
- Facilitate planning, retrospectives, and cross-team coordination meetings as needed.
- Leverage generative AI tools appropriately to enhance productivity in documentation, analysis, and communication tasks.
- Identify and drive process improvements that benefit program delivery and team effectiveness.
- Manage stakeholder alignment across Engineering, Product, Design, QA, and business partners.
- Build strong working relationships across teams and geographies (India, Japan headquarters).
- Represent programs in leadership forums and cross-functional planning sessions.
- Mentor junior TPMs and new team members on program management fundamentals, PayPay processes, and best practices.
- Contribute to the TPM community knowledge base and process documentation.
- Foster an inclusive, collaborative environment within programs and teams.
MINIMUM QUALIFICATIONS
- Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
- 10+ years professional experience, including 5–7 years in technical program management
- Experience in FinTech, payments, banking, or financial services with exposure to payment processing or regulated product development
- Strong understanding of software architecture, payment systems, and SDLC
- Proven experience managing complex technical programs with multiple dependencies and cross-functional teams
- Understanding of security and compliance requirements in financial services
- Practical use of generative AI tools (ChatGPT, Claude, Copilot) for program management productivity
- Strong analytical, problem-solving, and communication skills
- Experience with Agile methodologies (Scrum, Kanban)
- Specific experience with card products, payment networks (Visa, Mastercard, JCB), or card processing platforms
- Deep knowledge of PCI-DSS compliance frameworks and card industry security standards
- Experience managing third-party integrations (payment gateways, card networks, banking systems)
- Experience managing AI/ML-driven programs in FinTech (fraud detection, risk models, transaction monitoring) with ability to identify AI-specific risks (data quality, model drift, bias, explainability)
- Technical depth: working knowledge of programming languages, cloud platforms, CI/CD pipelines
- Business-level English fluency for global collaboration
- Experience mentoring TPMs or leading process improvement initiatives
- Leverage AI/LLM-based tools in daily workflows (e.g., code development, reviews, testing, debugging, documentation), while ensuring human oversight, judgment, and accountability drive the final product.
Remarks
＊Please note that you cannot apply for PayPay (Japan-based jobs) or other positions in parallel or in duplicate.
PayPay 5 senses- Please refer PayPay 5 senses to learn what we value at work.
Skills Required
- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
- 10+ years of relevant work experience, including 7+ years in a senior technical program management role
- Proven experience leading complex technical projects and driving Agile adoption
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Technical adaptability with knowledge of programming languages
- Experience in the FinTech industry, with knowledge of financial systems
- Agile Expertise Certification in Agile methodologies
What We Do
PayPay, a FinTech company, that achieved more than 60M users within around 5 years since its launch in 2018 has hugely diversified employees who are from about 50 different countries. The number of employees by now is more than 1,000 staff members, and yet the company is still incomplete and at a growing stage. To build "PayPay", we allied with Paytm, the biggest payment service company in India. Based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Our biggest competitor is "cash". We are seeking for people who can accept this challenge positively, brush up the product at a tremendous speed that other companies could never achieve, and who are passionate about promoting and spreading such a financial life platform in a short time along with professionalism. About our working style, we had introduced a new personnel system called WFA (Working From Anywhere*). At PayPay, we work fully remotely in Japan. Therefore, the working place or your living place doesn't matter. Even if you are living in a local area, the salary and benefit package will be at an international level while you enjoy working with world class colleagues. You will find such a way of working at PayPay! *This WFA policy is applicable only within Japan
