Zoro

HQ
Chicago
651 Total Employees
244 Product + Tech Employees
Year Founded: 2011

Zoro Benefits Overview

We know the importance of having a highly engaged team is to make sure our team members feel taken care of. That’s why we offer a wide range of employee benefits and perks, from insurance and 401(k) retirement plans to bonuses, PTO, paid leaves, health & wellness programs, career development and more!

Compensation + Benefits

Offers 401(K)

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Provides 401(K) matching

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Provides adoption assistance

All regular full-time and part-time employees who have been continuously employed one year or more are eligible for reimbursement for adoption expenses up to a maximum of $6,000 per adoption.

Provides family medical leave

Provides an onsite Mother's Room

Hosts company-sponsored family events

Offers generous parental leave

Offers dental insurance

Offers health insurance

Offers vision insurance

Offers transgender health care benefits

Offers immediate health care coverage on employee start date

Offers Flexible Spending Account (FSA)

Offers pet insurance

Offers mental health benefits

Offers Health Savings Account (HSA)

Offers employee stock purchase plan

Provides pay transparency

Defined structured pay bands with transparent earning potential

Offers employee discounts

Offers performance bonuses

Offers competitive compensation and rewards package

Geographic pay differences are clearly defined and explained

Company Culture

Provides commuter benefits

Some meals provided

Office has designated quiet areas and collaboration zones

Provides free snacks and drinks

Employees provided with well-designed, comfortable workspace

Utilizes a flexible work schedule

In-office days / expectations are defined

Utilizes a hybrid work model

Provides work from home flexibility

Utilizes an open door policy that encourages accessibility

Implements team-based strategic planning

Hosts in-person all-hands meetings

Leadership is transparent and communicative

Documented policies and procedures to protect employee privacy and data

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Defined values and mission statements

Mistakes are treated as learning opportunities

Managers offer consistent feedback loops

Encourages autonomy and ownership from employees

Employee feedback used to shape policies and strategy

Provides modern technology across teams

Managers give public shoutouts and celebrate employee milestones

Career Growth + Development

Provides customized development tracks

Documented career progression frameworks

Promote from within

Posts new positions internally and encourages employees to apply

Provides online course subscriptions

Provides training support and resources for AI adoption

Provides tuition assistance

We offers reimbursement for approved courses toward a degree program related to your job, department, or a reasonably predictable future job assignment.

Hosts Lunch and Learns

Managers hold regular development check-ins

Work-Life Balance + Wellbeing

Provides opportunities to volunteer in the local community

Provides access to an onsite gym

Offers wellness programs

Offers an Employee Assistance Program (EAP)

Offers company-sponsored happy hours

Partners with nonprofits

Offers Employee Resource Groups

Offers generous PTO

Starting at 18 days per year with carryover option of up to 5 days.

Provides paid holidays

Offers paid volunteer time

Provides bereavement leave

Recently posted jobs

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Hybrid
2 Locations
eCommerce • Information Technology • Retail • Industrial
Provides phone-based customer support by resolving inquiries, complaints, and account issues; processes orders, shipments, returns, and account updates; documents interactions; troubleshoots problems; escalates complex cases; and maintains service quality and accurate communication. The role requires participation in an eight-week training program and availability for specified weekday or Tuesday-to-Saturday shifts, with initial onsite attendance in Janesville or Chicago.
8 Days AgoSaved
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eCommerce • Information Technology • Retail • Industrial
Analyzes supply chain and logistics data to identify issues, improve reverse logistics and warehousing, and optimize operations. The role develops data-gathering processes, business requirements, and performance standards; tracks KPIs; supports supply chain initiatives; collaborates with IT on systems implementation; and manages relationships with third-party logistics partners.
8 Days AgoSaved
Hybrid
Chicago, IL, USA
eCommerce • Information Technology • Retail • Industrial
Leads teams and operating processes for new product item additions and ongoing product information maintenance. Owns end-to-end product information workflows, including collection, normalization, ingestion, quality review, prioritization, governance, and duplicate management. Establishes quality standards, KPIs, operating mechanisms, capacity plans, and annual roadmaps. Partners with merchandising, pricing, legal, category management, suppliers, and product information teams while presenting performance and strategic plans to leadership.