Zest AI
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Benefits at Zest AI
At Zest AI, we continue to take wellness very seriously, for our team members, our communities and the environment. We care about our customers and the business we are in to make credit fair and transparent for all which exemplifies our focus on financial wellness. With employees located across the country, we provide each new hire with a quarterly wellness stipend for personal use of fitness memberships, wellness activities, health supplements, or whatever they choose for personal wellness and self care. We provide all new hires with a premium Calm membership and allow employees to include up to 5 dependents. This past year, we have hosted group discussions on world events with the utmost respect for all opinions and positions. We have held breathwork and hypnotherapy sound bath classes, provided in-house massage therapy, and have a state-of-the-art onsite gym for local employees and take our meetings outdoors when we can for walks or nearby hiking locations! We also hosted a group bootcamp at a local fitness center. We continue to offer mani/pedis for anyone in office. At Zest, daily lunch is provided to employees where we patronize local minority-owned businesses which allows the opportunity to celebrate cultural awareness months with food! This year we hosted a multicultural potluck with great success and employees shared their favorite ethnic foods! This past year we expanded our Monday morning “Perk Hour” to connect at the beginning of the workweek to now include Wednesdays. We keep our kitchen stocked with healthful snacks and an array of beverages.
Our health and welfare benefits are robust, including voluntary critical illness and hospital indemnity options to our High Deductible Health Plan, along with our continued offering of PPO, HMO medical and dental, Health Savings Accounts and Flexible Spending Accounts. To cover the furriest members of our families, we offer pet insurance through the ASPCA. Our parental leave policy includes 6 weeks of supplemental pay for pregnancy disability and 6 weeks of supplemental pay for baby bonding. When people are ailing, care packages are consistently provided to employees to let them know Zest cares! We consistently review compensation to ensure competitive, fair and equitable compensation packages for all. We encourage taking time off with unlimited PTO as well as numerous holidays and a generous year-end office closure.
Zest has provided a home office stipend to all current employees and all new members to the team in an effort to help Zestys personally equip their home workspaces. We also provide a monthly home internet and cell phone stipend.
At Zest, we celebrate milestones with different forms of recognition. In addition to birthdays, service anniversaries and promotions, we live and breathe our cultural values and have an ongoing recognition program where employees can be nominated by their peers and then selected for a special award given during town hall meetings. We receive numerous nominees and this means a great deal to our employees. These awards are personally presented by the company CEO, spotlighting our core cultural values of Communication, Collaboration, Bias for Action, Customer Centricity, and Heart. A Golden Zesty Award is given to the employee most deserving who consistently embodies all of our culture values. These awards allow employees the opportunity to be celebrated by the entire company. Gratitude abounds company wide through our own ‘Gratitude Wall” in the office which is flooded with handwritten notes of appreciation from team member to team member, and “shoutouts” in biweekly company meetings (fondly known as “Lunch Bytes”) and our Slack channel.
In addition, we continue to gift the latest in company branded merchandise on a quarterly basis to employees, and celebrate cultural awareness through Lunch & Learns for all employees on a wide variety of topics. This year we expanded to include “Breakfast Bytes” for cultural awareness opportunities as well. We offer a professional development stipend to all employees to further their knowledge and skills and have seen large participation. We created a professional development training series this year that is provided company wide and all are included.
Zest employees are encouraged to join Culture Club, whose mission is to promote a workplace environment focused on unwavering inclusivity, cultural education and employee growth. Culture Club blends passion with creativity when we devise new ways to engage colleagues, encourage wellness and advocate for happiness! This is a group that represents a cross section of all our teams, remote and in office, and is highly engaged in supporting ERGs.
Our multiple ERGs include People of Color and LGBTQ+. This year we included a parenting ERG called CaretakerZ which includes caretakers of all sorts. We continue to host a women's ERG with activities and outside speakers and have established local slack channels for employees located in different parts of the country for more inclusion and opportunities to connect outside the office.
Our Zest AI team members understand they are part of the collective company, and everyone is openly encouraged to grow and share ideas openly. Our leadership team is openly accessible whether remote or local.
Although more than half of employees are fully remote, we encourage team building and connection with visits to the Burbank office and offer relocation stipends for anyone interested in moving to the LA area. This past year our remote employees have gathered with other Zestys in their geographic areas to be of service as well enjoy meals and fun gatherings to bond.
We participated in a number of service opportunities over the past year including food and clothing donations for the underserved. We packed and donated hundreds of hygiene kits for those in need, supported a holiday gift drive for ‘My Friends Place’, a Los Angeles-based service center for teens who are experiencing homelessness. Zest supports a Week of Service in September to coincide with the National Day of Service, where enthusiastic employees participate at food banks, Ronald McDonald House Charities, blood banks, beach cleanups and more. The company supports financial matching for employees donating to international war victims and families, natural disaster resource recovery groups and we continue to support a global organization for underserved children.
This past year, we officially launched ZestCares. We believe that true success is measured not only by our business achievements, but also through our contributions to society. Through its philanthropic initiatives and partnerships, Zest Cares centers around investing in the future of our communities around the country, supporting projects and initiatives that create opportunities, make connections, are a catalyst for economic equality, and validate individual worth and empowerment for all. Zest Cares is not just a program — it is an integral part of who we are.
To guide our efforts, we have established three foundational pillars that define our approach and ensure that our initiatives have a lasting impact through:
Transparency – We share regular updates on our activities. Through transparent communications, we aim to share the stories of the individuals and communities we serve. By showcasing the tangible outcomes of our efforts, we invite our employees and partners to join us in this journey. Our commitment to transparency ensures that everyone can see the difference we are making together.
Collaboration – To maximize our ability to create positive change, we actively seek partnerships with others and organizations across the country. Shared vision allows us to collaborate with others, enhance our resources and insights, and ensure that our initiatives are not only impactful but sustainable. We can then tackle complex challenges and unlock new opportunities for those in need.
Engagement – We recognize that the needs of our communities are ever-evolving. Our commitment is to remain in constant conversation with the individuals and organizations we serve. We listen, learn, and adapt our strategies to address emerging challenges and opportunities. This flexibility allows us to respond effectively, ensuring that our initiatives remain relevant and impactful over time.
Financial + Retirement
401(K)
401(K) matching
Zest’s 401(k) retirement plan matches an employee's contributions up to 4% of their annual base salary.
Charitable contribution matching
Performance bonus
Pay transparency
Office Perks
Commuter benefits
To help reduce their carbon footprint, Zest reimburses employees for their monthly Metro cards.
Company-sponsored outings
Each team has quarterly offsite outings like go-kart racing, paint & sip, and museum trips. In addition, we throw company-wide holiday parties.
Fitness stipend
Zest provides onsite gym memberships for those who choose to participate.
Free daily meals
Zest provides healthy, delicious catered lunches every day from some of LA’s best restaurants.
Company-sponsored happy hours
Zest hosts a company-wide happy hour every other week in our in-house bar.
Onsite gym
Onsite office parking
Zest employees don’t have to worry about parking - we provide free parking in a secure garage.
Pet friendly
Zest is proud to be a dog friendly office.
Relocation assistance
Free snacks and drinks
Zest offers a fully stocked kitchen complete with all the snacks and coffee needed to fuel your day.
Some meals provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Home-office stipend for remote employees
Meditation space
Mother's room
Child Care + Parental Leave
Company sponsored family events
Family medical leave
Generous parental leave
Professional Development
Continuing education stipend
Customized development tracks
Job training & conferences
Zest offers a wide range of programs including management and leadership development, along with an annual budget for attending conferences and tuition reimbursement.
Paid industry certifications
Promote from within
Lunch and learns
Tuition reimbursement
Personal development training
Diversity
Dedicated diversity and inclusion staff
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Pet insurance
Team workouts
Zest employees participate in weekly HIIT, cardio, and strength training group workouts.
Vision insurance
Wellness programs
ZestFinance’s wellness program provides free yoga classes, an onsite gym, unlimited vacation plan and generous family leave to keep employees happy and healthy.
Mental health benefits
Culture
Volunteer in local community
Flexible work schedule
ZestFinance offers a completely flexible schedule outside of core hours. Our experienced team can build market-leading systems – without working 15-hour days in the office.
Open door policy
Open office floor plan
Partners with nonprofits
Remote work program
Our remote work program includes work from home Full-time remote for specific positions, Work remotely on occasion as needed.
Team based strategic planning
OKR operational model
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Zest offers unlimited paid sick days.
Unlimited vacation policy
Flexible time off
Bereavement leave benefits
Company-wide vacation