Yaskawa America, Inc. Benefits Overview

Provides CNC technical expertise and customer application support for Yaskawa motion-control products. Develops customer relationships and value-added opportunities with sales teams, and delivers product, application, and process knowledge from concept through completion. The role requires CNC machine design experience, hands-on knowledge of manufacturing processes, G-code and CAD/CAM proficiency, PLC and motion-control programming, and exposure to C# and Windows WPF development tools.

Provides telephone and field-service technical support for industrial automation products, including drives, motion controllers, servos, CNCs, PLCs, and robotics. Responsibilities include troubleshooting, installations, repairs, customer training, product and retrofit support, service reporting, CRM documentation, technical FAQ development, and mentoring. The role requires participation in rotational 24-hour on-call coverage, field travel, ongoing product certification, and customer-facing coordination with partners and service providers.

Designs, documents, costs, and supports catalog, configured, and customer-specific electrical products through manufacturing. Transfers customer specifications into quality products, interfaces customer I/O logic, creates schematics and assembly drawings, and applies electrical and mechanical industry codes. Manages projects by planning schedules, delegating tasks, defining critical paths, prioritizing work, and resolving issues to meet deadlines and customer demand rates.