XpresSpa Group, Inc. Benefits Overview

Collect flight wastewater samples from international travelers for pathogen detection and CDC bio-surveillance. Engage passengers professionally, maintain confidentiality, follow hygiene and operational policies, keep the station clean, report maintenance issues, and collaborate with team members. The role requires flexible scheduling, customer-facing communication, computer proficiency, and obtaining an airport security badge.

Supports a CDC traveler health program by contacting international travelers, collecting and documenting travel information, managing records, transmitting documentation, and supporting contact investigations and exception coordination. Follows approved scripts, privacy controls, security procedures, and escalation protocols while handling sensitive information. Requires professional communication, accurate data entry, schedule flexibility, and successful completion of federal credentialing and system-access requirements.

Coordinates spa appointments and services for travelers, greets guests, provides personalized recommendations, processes payments, promotes products and packages, maintains reception cleanliness, resolves concerns, and collaborates with spa staff. The role requires strong customer service, organization, multitasking, computer and booking-software skills, flexibility for nights and weekends, and adherence to hygiene, safety, and confidentiality policies.