Westerra Credit Union
Westerra Credit Union Benefits Overview
Compensation + Benefits
Offers disability insurance
Offers Flexible Spending Account (FSA)
Work-Life Balance + Wellbeing
Provides opportunities to volunteer in the local community
Company Culture
Utilizes an open door policy that encourages accessibility
Open office floor plan to encourage communication and collaboration
Recently posted jobs
Fintech • Information Technology • Other • Professional Services • Real Estate
Leads Westerra’s debit and credit card operations, including servicing, disputes, processing, portfolio administration, rewards, fraud support, vendor management, controls, and operational performance. Oversees card teams and managers, manages budgets and staffing, resolves escalations, drives process improvements, ensures regulatory compliance, and partners cross-functionally on card strategy, implementations, profitability, and member experience.
Fintech • Information Technology • Other • Professional Services • Real Estate
Processes payment operations tasks, including ACH, card transactions, wires, remote deposits, shared branching adjustments, disputes, and returned items. Conducts research, verification, balancing, and issue resolution while supporting front-line and back-office staff. Provides phone-based member and staff support, maintains payment and card-system knowledge, routes mail, processes service events, and follows established procedures and regulatory requirements.
