Benefits at TruePoint Communications

The Media Monitoring Lead is responsible for tracking and analyzing media channels, monitoring conversations, and providing timely news analysis to support client business decisions. This role involves using tools like CISION and NewsWhip to identify breaking news and compile reports for leadership.

As a Social Media Community Manager, you will oversee community management by identifying trends, engaging with brand audiences, and creating accurate messaging. You will respond to customer inquiries, monitor social media channels, and report on social conversations related to clients and competitors. This role requires excellent communication skills and attention to detail, with an emphasis on using social media monitoring and enterprise publishing tools.

This position involves engaging with customers on social media, monitoring trends, developing content strategies, and providing customer support across various platforms. The role requires effective communication and data analysis to achieve client objectives and support brand management.