Trella Health Benefits Overview

Own the post-sale lifecycle for a portfolio of healthcare accounts, including onboarding, adoption, retention, renewals, and expansion. Lead business reviews, success planning, renewal negotiations, forecasting, and risk mitigation. Use customer data, usage trends, and sentiment indicators to drive measurable outcomes, ROI, and product value. Provide strategic guidance and education while partnering cross-functionally to represent customer needs. Healthcare industry knowledge and customer-facing commercial fluency are important.

Own product messaging, positioning, competitive intelligence, persona research, launch support, and sales enablement across Trella Health’s healthcare intelligence and workflow portfolio. Translate AI, analytics, and clinical workflow capabilities into outcome-focused narratives for healthcare buyers. Develop customer stories, webinars, testimonials, and enablement materials while partnering with Product, Growth Marketing, Sales, and Customer Success. The role supports adoption across post-acute care, health systems, and specialty healthcare markets.

Lead and scale a Playwright-based automation program across UI, API, and data. Assess and improve framework architecture and reliability, integrate suites into CI/CD, establish coverage and health metrics, mentor QA engineers, own automation operations, reporting, and release readiness.