Trek Travel Benefits Overview

Manages European logistics operations, fleet lifecycle, bike allocation, equipment inventory, warehouse facilities, budgets, bike sales, vendor relationships, reporting, and compliance. Leads and develops the European Logistics team, oversees mechanics and coordinators, maintains operational standards, and drives continuous improvement. Collaborates with sales, guest experience, trip design, guides, finance, legal, and corporate partners to deliver efficient logistics and high-quality guest experiences from the Girona warehouse.

Own the marketing program portfolio across campaigns, events, partnerships, public relations, social media, and branded experiences. Establish the annual marketing calendar, lead complex cross-functional initiatives, manage resources and external partners, and drive programs from concept through measurement and improvement. Build scalable operating systems, clarify ownership and dependencies, support change management, and use data and AI to improve execution and results.

Own Trek Travel’s website, guest portal, booking flows, CRM, analytics, email infrastructure, and internal digital tools. Establish the product operating model, manage roadmaps and delivery across internal teams and agency partners, write PRDs and technical specifications, coordinate marketing campaigns, and monitor conversion and funnel performance. The role requires close collaboration with engineering, marketing, sales, guest services, and operations, with practical use of AI to improve product workflows.