Toast Company Culture

Companies Toast

Toast

Boston, Massachusetts, USA

Total Offices: 10

4,500 Total Employees

Year Founded: 2011

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Sales 67 Developer + Engineer 38 Customer Success 11 Operations 10 Finance 7 Data + Analytics 7 Product 7 Marketing 6 Cybersecurity + IT 3 Project Mgmt 2 Design + UX 1 Legal 1

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Is Toast the best thing since sliced bread? Toasters are quick to note that there is a great sense of community baked into the culture, while the internal job board holds ample opportunities for self-starters to rise to the top. Most importantly, employees say they are able to learn from one another, make an impact and connect with other Toasters around the globe. United by their love for food, Toasters live out the company mission by empowering the restaurant community to delight their guests, do what they love and thrive.

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At a glance

Where in the World is Toast?

The remote culture is well established; Toasters can be found in the United States, Canada, Ireland, the U.K. and India.

Encouraging Empowerment

There are 14 employee resource groups — known as Toast Communities — celebrating women, people of color, veterans and more.

Foodie Family

Two-thirds of employees have worked in restaurants and have a deep understanding of customers.

Employee Wellness

Benefits include mental health support, inclusive family-forming benefits, financial literacy programs and a wellness stipend.

Featured employees

Baking an Inclusive Culture

An expansive diversity, equity and inclusion program

In 2023, Aja Sullivan’s DEI team is prioritizing representation, belonging and building an inclusive culture where Toasters can thrive. What is she looking forward to the most? “I am really excited to continue building our DEI external partnership strategy and understanding the impact we’re making,” she said. With a fortified internal DEI framework, Sullivan is thrilled to work on external programs, including working closely with customers, expanding Toast’s network of partnerships and highlighting her teams' great accomplishments.

Aja Sullivan

DEI Manager (she/her)

I want all Toasters to feel comfortable and safely be their true selves.

Inclusive Remote Culture

Connecting employees all around the world

Carlos Diaz

Senior District Sales Manager (he/him)

Diaz is one of the many Toasters who have always worked remotely, and will continue to do so. His team is able to connect with the territories they serve, while also strengthening their relationships with other Toasters all over the world through virtual programming and tools for collaboration. With remote employees across the U.S., Canada, the UK, Ireland, India, and Taiwan, fostering an inclusive and engaging remote culture is a must at Toast.

Even though many of us are fully remote or hybrid, it feels like family, and everyone knows each other well. Virtual events help introduce us to other people and teams outside of our usual work environment.

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Toast

Inbound Account Executive - Vancouver

5 Hours Ago

Vancouver, BC, CAN

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Cloud • Fintech • Food • Information Technology • Software • Hospitality

The Inbound Sales Account Executive at Toast will manage the entire sales cycle, conduct demos, develop custom solutions for restaurant clients, and ensure delivery aligns with sales expectations. The role involves building relationships, leveraging customer referrals, and collaborating across teams to enhance Toast's positioning in the market.

Toast

Sr. Restaurant Success Manager

6 Hours Ago

New York, NY, USA

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Cloud • Fintech • Food • Information Technology • Software • Hospitality

As a Senior Restaurant Success Manager at Toast, you will manage a local book of business, build strong customer relationships, drive product adoption, and ensure customer satisfaction while supporting revenue growth. You will serve as a trusted advisor and facilitate internal collaboration to address customer needs effectively.

Toast

Technical Compliance Analyst

15 Hours Ago

United States

Remote

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Cloud • Fintech • Food • Information Technology • Software • Hospitality

The Technical Compliance Analyst will coordinate compliance programs such as SOX, SOC, and PCI. Responsibilities include conducting IT compliance assessments, managing evidence collection during audits, identifying compliance risks, developing IT policies, and promoting a compliance culture within the organization.

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