Companies Cisco ThousandEyes

Cisco ThousandEyes

San Francisco

Total Offices: 7

1,100 Total Employees

Year Founded: 2010

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Engineering 9 Sales 4 Customer Success & Experience 3 Cybersecurity 1 AI & Machine Learning 1 Operations & Support 1 Product Management 1

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Cisco ThousandEyes Company Culture

ThousandEyes delivers visibility into digital experiences across the internet, helping companies see how their customers and employees connect with critical apps and services. After being acquired by Cisco in 2020, its capabilities are stronger than ever. “Now that we’re part of Cisco, it’s amazing to see the scale at which we are operating,” VP of Engineering Murtaza Doctor said. “We have a seat at the table with enterprise customers and are helping them every step of the way on their digital journeys.” By setting clear goals and expectations, creating a culture of open communication and providing opportunities for development, both employees and clients feel aligned, valued and heard.

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At a glance

DAYS FOR YOU

Throughout the year, the entire company takes days off to pause, unplug, walk away from screens and interrupt day-to-day demands.

TIME2GIVE BACK

Time2Give encourages community service. Regular Cisco employees can take up to 10 paid days per year dedicated to giving back.

SUPERHEROES WELCOME

All new employees pick a superhero alter ego to encourage unleashing their full potential from day one.

GET RECOGNITION

Through the Connected Cisco recognition program, employees are empowered to nominate colleagues for gift awards and congratulations.

Featured employees

LEAD BY EXAMPLE

Building engaged teams fueled by autonomy

As a senior leader, Murtaza Doctor believes in the power of people. “Our strategy revolves around our primary pillars of people, product and profits — but always people first,” he said. As part of his mission, Doctor spends significant time making strategic hires to drive the business forward and creating growth opportunities for his employees through OKR goals. “Being an active part of day-to-day operations is critical, but it’s essential to let the team realize they’re the best people to drive decisions,” he said. “If you have passionate and engaged teams, excellence will follow.”

Murtaza Doctor

VP of Engineering & Operations

Accountability, getting things done and driving data-driven decisions are core parts of our culture that have been instilled from day one by our founders.

INDIVIDUAL EMPOWERMENT

Finding support to reach new heights

Lana Glatt

Engineering Project Manager

From day one, Lana Glatt has been grateful for ThousandEyes’ atmosphere of growth and accountability. “It’s enabled me to take on more tasks and steer my career in the best direction for me, while always providing the needed resources for development,” she said. Glatt is responsible for strengthening the onboarding process for remote employees — and her passion for the job has stood out. “Because of the support I’ve felt while growing my career, I’m passionate about helping others on my team to grow and to achieve their career goals!”

From day one I’ve felt empowered to take on additional responsibilities and to pursue my passions, which eventually led me to transition into a project management role.

TECHNICAL EXCELLENCE

Improving lives through innovation

As VP/GM of ThousandEyes, Joe Vaccaro’s role is about continuous improvement. “People turn to ThousandEyes to give them superpowers to gain visibility and control into every digital experience,” he said. That means helping customers see why disruptions happen and what they can do about them. Also essential? Capturing feedback to provide real-time solutions. “If ThousandEyes can improve the quality of the internet, then we can improve the quality of life for people, and I can’t think of anything more important to get excited about each day.”

Joe Vaccaro

VP/GM, ThousandEyes

From helping to set strategy, communicate direction, write specifications, prototype with design and manage backlog, the role of product at ThousandEyes is truly diverse, which is why I love it.

Recently posted jobs

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Cisco ThousandEyes

Technical Account Manager | ThousandEyes

15 Hours AgoSaved

Remote or Hybrid

Cloud • Software

Serve as the primary technical advocate for assigned enterprise accounts, driving ThousandEyes adoption, platform value, and customer retention. Analyze network performance data, provide actionable insights, lead technical health checks and business reviews, and collaborate with Engineering, Sales, Product, and Customer Success teams. The role requires customer-facing technical experience, strong knowledge of application and network protocols, Linux administration, and performance analysis, with preferred cloud, virtualization, container, scripting, and authentication troubleshooting expertise.

Cisco ThousandEyes

Technical Account Manager | ThousandEyes

15 Hours AgoSaved

Remote or Hybrid

Cloud • Software

Serves as the primary technical advocate for assigned enterprise accounts, driving adoption, platform value, customer retention, and satisfaction. Analyzes network performance data, provides actionable technical insights, leads business reviews and health checks, and partners with Engineering, Sales, Product, and Customer Success teams. The role requires troubleshooting application and network protocols, administering Linux systems, analyzing performance solutions, and communicating findings to customers and internal stakeholders.

Cisco ThousandEyes

Technical Account Manager | ThousandEyes

15 Hours AgoSaved

Remote or Hybrid

Cloud • Software

Serve as the primary technical advocate for assigned enterprise accounts, driving adoption, platform value, customer retention, and satisfaction. Analyze network and application performance data, provide actionable insights, lead technical health checks and business reviews, and collaborate with Engineering, Sales, Product, and Customer Success teams. The role requires customer-facing technical experience, knowledge of network protocols and Linux administration, and the ability to troubleshoot complex digital experience issues.

see all jobs at Cisco ThousandEyes