Cisco ThousandEyes

HQ
San Francisco
Total Offices: 7
1,100 Total Employees
Year Founded: 2010

Cisco ThousandEyes Company Culture

ThousandEyes delivers visibility into digital experiences across the internet, helping companies see how their customers and employees connect with critical apps and services. After being acquired by Cisco in 2020, its capabilities are stronger than ever. “Now that we’re part of Cisco, it’s amazing to see the scale at which we are operating,” VP of Engineering Murtaza Doctor said. “We have a seat at the table with enterprise customers and are helping them every step of the way on their digital journeys.” By setting clear goals and expectations, creating a culture of open communication and providing opportunities for development, both employees and clients feel aligned, valued and heard.

At a glance

DAYS FOR YOU

Throughout the year, the entire company takes days off to pause, unplug, walk away from screens and interrupt day-to-day demands.

TIME2GIVE BACK

Time2Give encourages community service. Regular Cisco employees can take up to 10 paid days per year dedicated to giving back.

SUPERHEROES WELCOME

All new employees pick a superhero alter ego to encourage unleashing their full potential from day one.

GET RECOGNITION

Through the Connected Cisco recognition program, employees are empowered to nominate colleagues for gift awards and congratulations.
16 Hours AgoSaved
Remote or Hybrid
2 Locations
Cloud • Software
Leads strategic technical engagements for complex ThousandEyes customers, providing network observability architecture, executive advisory, advanced escalations, adoption optimization, and crisis management. Serves as a technical liaison to Product and Engineering, mentors TAMs, develops technical content and training, manages cross-functional programs, influences product improvements, and supports hiring and onboarding.
Cloud • Software
Design, deploy, and operate large-scale, multi-region cloud-native services to improve reliability, performance, and security. Partner with application teams to build automation, run SLO-driven incident response and on-call rotations, leverage Kubernetes and CNCF tooling, and implement scalable operations, chaos and scale testing, and infrastructure-as-code for a resilient SaaS platform.
4 Days AgoSaved
Remote or Hybrid
3 Locations
Cloud • Software
Serve as a post-sale technical consultant for ThousandEyes customers, driving product adoption, usage, training, and roadmap execution. Build trusted advisor relationships, identify use cases and expansion opportunities, collaborate with Customer Success and Sales, deliver product updates, share customer feedback, and recommend best practices. The role requires expertise in application and network protocols, infrastructure troubleshooting, and customer-facing technical functions such as technical support, solutions engineering, or professional services.