Texada Software Benefits Overview

Provide SaaS customer support through tickets, phone, email, and virtual meetings. Troubleshoot application issues, coach customers, research past cases, coordinate incident response, advocate for customer priorities, create training and knowledge-base content, monitor ticket trends and resolution times, test applications, and collaborate on internal projects.

Leads revenue operations for sales and customer success, owning forecast and pipeline cadence, CRM and CPQ systems, deal desk, compensation administration, revenue modeling, reporting, data integrity, and GTM planning. The role manages revenue systems staff, presents insights to executives, drives sales accountability, improves workflows, and ensures reliable forecasting and pipeline visibility across the organization.

Generate and qualify inbound and outbound sales opportunities for Texada’s equipment dealership and rental software. Responsibilities include prospect research, cold calling, lead nurturing, account profiling, solution education, discovery-call scheduling, CRM activity tracking, forecasting, and handoffs to sales teams. The role supports revenue targets, cross-selling, webinars, conferences, and collaboration with sales, marketing, delivery, and customer success teams.