Jobs at Sprout Social

Leads GTM strategy and revenue planning, including segmentation, capacity, coverage, quota, territory design, pipeline modeling, and variable compensation. Manages a planning team, partners with Finance and Sales, evaluates routes to market, supports pricing decisions, and improves planning efficiency through technology and AI. The role requires extensive B2B SaaS revenue operations experience and ownership of complex planning cycles.

Generate new mid-market business, prospect independently and through BDR leads, serve as a product specialist, manage qualified pipelines, conduct customer research, deliver demonstrations, meet sales metrics, and become a trusted advisor on Sprout Social’s platform and social media trends.

Drives new business in the corporate segment by converting prospective clients, generating pipeline, managing qualified leads, conducting customer research, delivering product demonstrations, and exceeding activity, pipeline, and revenue metrics. The role collaborates with BDRs, solution engineers, and sales support teams while developing expertise in Sprout Social’s social intelligence platform and advising customers on social media trends and business value.

Own the global new-hire onboarding experience and support employee lifecycle programs, including milestone recognition, promotions, performance reviews, talent initiatives, and Community Resource Groups. Build scalable playbooks, manage communications, budgets, platforms, and cross-functional logistics, facilitate culture-focused experiences, gather feedback, and improve processes. Serve as an operational partner to People leaders and CRG stakeholders while supporting employee growth, inclusion, and engagement.

Develop and maintain performant web applications using Angular and TypeScript. Provide technical leadership, mentor engineers, conduct code reviews, improve code quality and scalability, and collaborate with backend, design, product, QA, and other engineering teams. Own frontend delivery for roadmap projects, contribute to technical planning and Agile processes, and drive initiatives such as technical debt reduction, performance improvements, and system enhancements.

Own quarterly product launches and release programs, optimizing workflows, resources, and messaging. Partner cross-functionally with Product, Revenue, R&D, and Marketing to deliver events, collateral, positioning, and go-to-market support. Serve as product marketer for assigned products, translate technical concepts into compelling narratives, manage approvals and deadlines, and use qualitative and quantitative data to measure launch performance and improve future strategies.

Own competitive intelligence and analyst relations for Sprout Social. Track competitors, product launches, pricing, campaigns, and market developments; publish actionable intelligence; support live competitive deals; maintain battlecards and comparison materials; and advise positioning. Coordinate analyst briefings, evaluations, submissions, and executive presentations. Build intelligence networks and partner with GTM Systems and Applied AI teams to create repeatable AI-powered workflows.

Build and maintain performant React web applications using TypeScript and JavaScript. Provide technical leadership and mentorship, collaborate with backend engineers, designers, and product managers, conduct code reviews, and improve code quality, scalability, and maintainability. Own frontend feature delivery, contribute to technical planning, guide implementation and testing, and identify technical initiatives such as performance improvements, dependency updates, and technical debt reduction.

Build, scale, deploy, and monitor reliable distributed backend systems using Java, Python, databases, messaging queues, AWS, and Kubernetes. Collaborate with product and engineering teams to deliver features, improve development processes, ensure quality, troubleshoot production issues, lead technical design and architecture discussions, mitigate technical debt, and mentor engineers.

Build, deploy, and maintain reliable backend systems supporting social network integrations at scale. Responsibilities include writing tested code, collaborating with product and engineering teams, reviewing code and designs, monitoring production services, troubleshooting outages, improving performance, and managing technical debt. The role also involves working with APIs, databases, messaging queues, Agile processes, architecture discussions, and cross-functional feature delivery.

Build, scale, deploy, and monitor reliable platform systems using Scala and related technologies. Collaborate with product managers, designers, and engineers to deliver features, improve engineering processes, ensure quality through testing and monitoring, and contribute to technical direction. Independently own feature delivery, participate in architecture discussions, maintain distributed systems, mentor engineers, and support technical initiatives that improve system health and maintainability.

Staff Software Engineer responsible for designing and maintaining scalable backend and access-platform systems at internet scale. Leads technical roadmaps, distributed-systems initiatives, architecture, service reliability, monitoring, and technical-debt reduction. Mentors engineers, coordinates cross-functional and cross-organizational projects, drives technical strategy, facilitates design reviews, and supports production systems and incident response.

Lead the design and delivery of scalable backend and platform services at internet scale. Guide technical roadmaps, distributed-systems initiatives, service reliability, monitoring, and technical-debt reduction. Mentor engineers through reviews, pairing, documentation, and workshops; collaborate cross-functionally on feature delivery and architecture. Serve as a technical owner, support production systems, coordinate cross-organizational projects, and drive consensus, quality, and engineering improvements.

Lead and develop a Tooling team focused on developer experience, engineering productivity, CI/CD, deployment automation, observability, release workflows, and internal platforms. Define the tooling strategy and roadmap, partner with Infrastructure, Security, and Product Engineering, improve DORA metrics and operational reliability, and guide adoption of AI-assisted development workflows. The role also includes coaching engineers, leading cross-functional initiatives, and delivering secure, scalable platforms that reduce developer friction.

Leads the Tooling engineering team responsible for developer experience, CI/CD, deployment automation, release workflows, observability, internal developer platforms, and AI-assisted engineering tools. Partners with Infrastructure, Security, and Product Engineering leaders to improve reliability, engineering productivity, software delivery performance, and developer satisfaction. Sets technical direction, manages roadmaps, coaches engineers, and drives cross-functional platform initiatives.

Prepare SEC filings, financial statements, footnotes, MD&A, disclosures, workpapers, and XBRL tagging. Support SOX compliance, external audits, share-based compensation entries, reconciliations, technical accounting research, and disclosure benchmarking. Collaborate with Legal, Investor Relations, Finance, Accounting, and auditors while improving financial reporting processes and using AI to enhance reporting workflows.

Generate and qualify inbound and outbound leads, identify customer pain points, conduct discovery calls, recommend relevant products, and build sales pipeline. The role requires meeting activity, opportunity, and revenue targets while collaborating with Account Executives. Over time, the SDR will master social media use cases, mentor new hires, share best practices, and prepare for advancement into an Account Executive role.

Lead full-cycle recruiting for Enterprise Sales, Commercial Sales, Sales Development, and other GTM functions. Source and screen candidates, manage high-volume requisitions, advise hiring managers, close offers, analyze recruiting metrics, maintain recruiting data integrity, champion DEI, use AI recruiting tools, and drive cross-functional talent acquisition improvements.

Lead enterprise software implementation projects across Sprout Social’s product suite, guiding customers through design, configuration, setup, training, validation, change management, and handoff to Customer Success. Configure permissions, account architecture, taxonomies, and routing rules; manage timelines, deliverables, and compliance using professional services tools. Train administrators and end users, support integrations, standardize implementation workflows, and consult with senior customer stakeholders to drive adoption and value.

Provides internal IT support, administers Apple and Windows systems, manages employee equipment and IT inventory, supports onboarding and offboarding, maintains MDM and core IT tools, troubleshoots conference room and AV technology, handles escalated tickets, and improves documentation and support processes.