Snapsheet

Why do insurance claims have to be such a headache? Stacks of paperwork, multiple field agents and lagging payments have long been linked to the process. But it doesn't have to be that way: Snapsheet's cloud-based platform aims to provide a simpler approach to claims management. Using data automation, AI and virtual appraisal tools, Snapsheet's technology bypasses traditional inefficiencies and allows businesses to focus on resolving claims faster and more accurately.

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Everyone, from our junior engineers to our CTO, is part of the same team. We’re all engineers, we all want to make the best product that we can, and everyone wants to help.

Peter Langlois, Lead Software Engineer, Claims Management

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When Langlois isn’t busy mentoring other team members, he’s helping his team tackle new tech and strategies, which is made easier with the help of discovery phases. He said his team is currently focused on standardizing its suite of APIs using the JSON:API specification. “This gives us all an opportunity to learn new tools, experiment and make meaningful changes to our product’s performance and usability,” Langlois said.

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We have so much technological freedom at Snapsheet. We have the opportunity to change processes, adopt new technology and work with other passionate engineers.

Deena Tenzer, Lead Engineer

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Claim holders don't want to wait around for payments. Snapsheet’s transactions team sees that they don't have to. The high-pressure position motivates Tenzer to explore new tools that add more reliability to the product. Thanks to biweekly hackathons, there's ample opportunity to test out new tech. "Last hack day, I created and implemented an AWS API Gateway, just to see if it was suitable for us," Tenzer said.

My main priority as a leader is to empower the team to take ownership of the product and build solutions that make a big impact for our clients.

Dan Colomb, Chief Technology Officer

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“There's nothing more dangerous than making decisions on bad data," Colomb said. To ensure accurate data is upheld, Colomb says cross-team communication is vital. His team relies on departmental syncs, skip-level meetings and frequent check-ins to ensure employees stay aligned. And with a full-time tech coordinator who facilitates communication, Colomb’s engineers can spend more time building and less time fixing.