Benefits at SilverSky

The Inside Sales Representative manages the sales process for products and services, focuses on generating quotes, handling renewals, and collaborates with the accounting department for accurate financial records. Key responsibilities include responding to customer inquiries, tracking contract renewals, managing sales orders, and maintaining customer records in the CRM system.

The Senior Deployment Project Coordinator is responsible for overseeing standard deployment procedures, collaborating with various departments to resolve technical issues, maintaining documentation, managing client expectations, and ensuring successful project delivery. They also train clients on basic service administration and escalate issues as necessary.

The SOC Director leads the Security Operations Center, ensuring customer satisfaction and quality oversight of incident management. Responsibilities include managing SOC operations, overseeing threat management, driving collaboration among teams, and mentoring staff. The role requires excellent communication skills and the ability to navigate complex situations while improving operational efficiencies.