Silktide Benefits Overview

The Sales Development Representative will generate qualified pipeline by booking meetings for Account Executives across public and private sectors. Responsibilities include multichannel outreach by phone, email, and LinkedIn; account research; personalized messaging; discovery questioning; Salesforce pipeline management; and collaboration with Marketing. The role requires consistent target achievement, strong communication, resilience, and in-office work in Austin three days weekly.

Grow existing SaaS customer accounts through proactive, consultative selling. Build expansion pipelines, identify customer needs, recommend relevant products, and own opportunities from discovery through proposal, negotiation, and close. Collaborate with Customer Success Managers and Marketing to map stakeholders, develop campaigns, and convert engagement into revenue while maintaining a customer-focused approach.

Book qualified first meetings for Account Executives through multi-channel outreach (phone, email, LinkedIn). Research accounts, personalise messaging, run Salesforce-managed pipeline, and partner with Marketing. Focus on accessibility, AI, UX, performance, and compliance topics while communicating customer outcomes and meeting targets.