Shift (shift.online)

HQ
San Francisco
Total Offices: 3
210 Total Employees
Year Founded: 2017

Shift (shift.online) Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers dependent care

Provides family medical leave

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

12 Days AgoSaved
In-Office
London, Greater London, England, GBR
Logistics • Software • Transportation
Handle customer and driver service queries by email and phone, resolve real-time delivery issues within SLAs, investigate recurring problems, analyze feedback and service trends, and recommend process improvements. The role requires clear communication, problem-solving, organization, composure under pressure, and collaboration with internal teams to improve customer satisfaction and reduce repetitive contacts.