Benefits at SheerID

This job allows candidates to submit their resumes to join the SheerID Talent Network when there are no current job postings that match. It focuses on merit and fosters an inclusive work environment.

The Sr. UX Designer at SheerID will lead and enhance user experience initiatives, conduct user research, collaborate with cross-functional teams, create wireframes and prototypes, and advocate for privacy in UX designs. The role also requires developing customer journeys and usability testing.

The Product Support Specialist at SheerID assists customers by resolving product inquiries, troubleshooting technical issues, and managing change requests. They maintain effective communication through various channels and contribute to public-facing documentation. This role involves collaborating with different teams to advocate for customer needs, meeting ticket resolution timelines, and ensuring a professional customer experience.