Scythe Robotics
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The People Ops Support Specialist will oversee administrative and clerical functions, welcome visitors, maintain filing systems, manage office supplies, prepare meeting rooms, assist with scheduling events, and ensure smooth office operations during a temporary 16-week parental leave.
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
The Field Robotics Technician will maintain and repair Scythe's fleet of autonomous robots, performing predictive, preventative, and corrective maintenance. Responsibilities include vehicle troubleshooting, monitoring fleet health using live data, and supporting customers with technical issues and repairs. This role requires traveling to various locations for on-site support and establishing foundational processes for the new team.