Jobs at Runpod

Design and maintain automated testing frameworks for cloud-scale distributed systems. Build performance, load, stress, integration, API, end-to-end, chaos, security, and infrastructure tests. Integrate continuous testing into CI/CD pipelines, analyze observability data, validate Kubernetes and microservices environments, and collaborate with Engineering and SRE teams to improve reliability. The role also participates in on-call rotations and helps establish QA strategy and standards across GPU infrastructure, serverless endpoints, storage, billing, and event-driven systems.

Provide first-line technical and non-technical support through email, phone, chat, and video. Manage and resolve L1 tickets, troubleshoot system behavior and configurations, document solutions, explain technical issues clearly, and escalate complex problems to L2 or engineering teams. The role requires shell scripting, Python, SQL, REST APIs, GraphQL, and customer support experience, with possible weekend and allocated-shift availability.

Lead Runpod’s accounting organization and strategy, overseeing financial close, US GAAP reporting, technical accounting, audits, controls, tax, compliance, equity accounting, and accounting systems. Build and develop the team, establish SOX readiness, partner with executives and investors, and support financings and strategic transactions. Drive automation and AI across accounting workflows while ensuring the function is scalable, accurate, and audit-ready.

Lead complex, cross-functional technical programs for Runpod’s distributed AI cloud platform. Partner with engineering, SRE, product, data, supply, and data center teams to plan delivery, manage dependencies, identify technical risks, support architecture and rollout reviews, define success metrics, and ensure launch readiness. The role requires hands-on distributed systems and cloud infrastructure knowledge, strong communication, quantitative analysis, and experience driving programs from planning through launch.

Lead Runpod’s security organization and own the security posture of its cloud platform, infrastructure, and corporate environments. Responsibilities include security strategy, cloud and application security, SecOps, GRC, compliance certifications, secure software development, threat modeling, vulnerability management, incident response, vendor risk, security automation, and infrastructure security. Build and mentor a distributed security team while partnering with Engineering, Infrastructure, Product, GTM, and Legal to protect customer AI workloads and support scalable growth.

Secure Runpod’s multitenant GPU cloud infrastructure across bare-metal and virtualized environments. Responsibilities include designing workload and network isolation, hardening Linux kernels and container platforms, testing hypervisor and hardware security, developing low-level controls in C, Go, or Rust, securing GPU and PCIe interactions, and responding to infrastructure security incidents with forensic capabilities for ephemeral containers.

Own Runpod’s video program as a senior hands-on producer and player-coach. Edit technical videos, demos, launches, social cutdowns, paid ads, customer reels, and event wraps. Establish intake, production workflows, templates, measurement, and delivery standards while making final craft decisions. Build programmatic video pipelines with Remotion or equivalent, create motion graphics in After Effects, manage freelance partners, and ensure products are presented clearly to developer audiences.

Lead end-to-end LLM inference performance across serving systems, models, GPU hardware, and workloads. Define rigorous benchmarks, diagnose bottlenecks from scheduling through kernels and interconnects, optimize single- and multi-node deployments, and deliver production-ready runtimes and configurations. Collaborate with product and infrastructure teams, evaluate inference technologies, and implement runtime fixes. The role requires strong Python engineering, production experience with serving engines such as vLLM or SGLang, GPU profiling, and knowledge of modern inference optimization techniques.

Lead and scale Runpod’s analytics and business intelligence function, managing analysts and BI practitioners while setting the analytics roadmap. Own core company metrics, consumption and marketplace analytics, self-service reporting, experimentation practices, and executive and board-level insights. Partner with Product, Finance, Engineering, Security, Supply, and Go-to-Market leaders to improve data quality, modeling, decision-making, and strategic outcomes.

Define and execute the product vision and roadmap for Runpod’s AI cloud platform, including GPU infrastructure, serverless endpoints, APIs, foundational services, and developer experience. Lead and scale the product and design organization, engage customers, partner with engineering and infrastructure leadership, establish pricing and packaging, guide go-to-market strategy, and prioritize initiatives using product analytics and customer insights.

Provide advanced L2 technical support for Runpod customers: troubleshoot escalated issues, analyze logs and code, use scripting and diagnostics, liaise with engineering and infra teams, create documentation and training, and deliver multi-channel support including weekend availability.

Lead strategy, roadmap, and business performance for a core AI infrastructure product area. Drive customer research, KPI-driven roadmaps, business cases, cross-functional launches, and measurable outcomes for adoption, retention, revenue, and platform expansion.

Design, build, and maintain cloud infrastructure software (primarily in Go) to manage VMs across global data centers. Collaborate on product requirements, participate in code reviews, optimize performance and reliability, contribute to architecture decisions, and stay current with industry trends.

Build developer tooling, demos, and integrations for Runpod; produce technical content and run scalable programs (content, events, community); attend and speak at developer/AI conferences; surface product feedback and ship solutions autonomously to improve developer onboarding and platform adoption.

Ensure stability and resilience of Runpod's distributed AI platform by defining SLIs/SLOs, leading incident response, building observability and reliability tooling, automating operational workflows, and partnering with engineering teams to reduce toil and improve production readiness.

Lead and scale core cloud and bare-metal infrastructure including SRE, global and HPC networking, and distributed storage. Define SLOs/SLAs, incident response, observability, and IaC. Architect InfiniBand/RoCE networks and high-performance storage to support large GPU workloads. Hire and mentor managers and senior ICs, partner with product and program teams to forecast capacity and drive reliability, throughput, and low-latency infrastructure at scale.

Build and maintain frontend and backend components for an AI infrastructure platform using Python and TypeScript. Contribute to SDK development, collaborate with engineering and AI teams, write tests and maintain code quality, participate in code reviews, and support developer-focused tooling and integrations.

Lead a product engineering team to own roadmaps, design scalable cloud-native systems, ship customer-facing features, ensure quality and reliability, hire and mentor engineers, and coordinate cross-functional delivery.