Ron Tonkin Honda Benefits Overview

Respond to online vehicle inquiries, provide pricing and availability information, prospect and qualify customers, negotiate and close vehicle sales, and build customer relationships through phone, email, text, and digital platforms while meeting performance goals.

Lead the used vehicle sales department by managing inventory, appraisals, pricing, merchandising, profitability, and sales performance. Coach, recruit, hire, and develop sales staff; conduct meetings; structure deals; support closing; monitor KPIs and customer satisfaction; and coordinate with Finance, Service, and Marketing while ensuring dealership compliance.

Leads dealership sales desk operations by structuring retail vehicle transactions, improving deal profitability, supporting negotiations and closings, monitoring performance, coaching sales staff, ensuring compliance, maintaining documentation, supporting inventory movement, and coordinating with finance and general sales management.