Ridwell Benefits Overview

Manages the operational execution of material flow from warehouses through recycling, reuse, and commodity partners. Responsibilities include freight scheduling, carrier and broker coordination, warehouse capacity and inventory aging, processing and transportation cost tracking, partner performance, ROI analysis, and operational reporting. The role partners with Operations, Partnerships, and Finance to improve material disposition, evaluate new programs and equipment investments, control costs, and build scalable processes. This is an onsite position with occasional travel.

Lead and scale paid acquisition by optimizing Meta ads, diversifying channels, building a UGC/creator pipeline, partnering cross-functionally, and owning budget planning and forecasting to drive efficient growth.

Lead lifecycle and retention strategy for Ridwell's Pickup and Mail-In products, owning onboarding, activation, and retention across email, SMS, journeys, and QA. Build coordinated cross-channel campaigns, partner with acquisition, product, and creative teams, and use data and automation (including AI) to improve member experience and reduce operational overhead.