Reiss Benefits Overview

Manage and motivate a retail sales team in Cardiff, delivering premium customer service and achieving sales KPIs. The role involves coaching team members, leading by example, communicating business plans, supporting store operations, maintaining product and brand knowledge, conducting team briefings, and assisting with staff development while helping maintain a safe and efficient store environment.

Provides exceptional customer service in a premium retail store while supporting daily operations as a keyholder. Responsibilities include opening and closing the store, motivating and delegating to sales team members, supporting management, and helping achieve sales targets and store KPIs. The role requires strong communication, organization, adaptability, teamwork, and customer focus in a fast-paced environment.

Supervise and motivate the retail sales team at Reiss’s Bicester Village store. Deliver premium customer service, drive sales against KPIs, coach team members, communicate business plans, lead team briefings, maintain product and brand knowledge, and support daily store operations and team development.