Protegrity Benefits Overview

Own the roadmap and delivery of user-facing GenAI capabilities, including conversational assistants, policy advisors, and agentic solutions, across cloud and on-premises products. Partner with customers, design, and engineering to validate ideas, conduct market and competitive research, define success metrics, and drive adoption. Ensure products meet global security, privacy, and AI governance standards while managing the full lifecycle from ideation through launch and iteration.

Leads the Salesforce platform strategy, architecture, development lifecycle, governance, security, integrations, and continuous modernization. Designs solutions across Sales Cloud and Service Cloud using Apex, Lightning Web Components, Flow, APIs, and automation. Manages deployments, source control, CI/CD, environments, and release governance while coaching a Salesforce Administrator. Partners cross-functionally to deliver secure, scalable solutions and evaluates AI, MCP, and emerging Salesforce capabilities.

Design and build an ontology and deterministic reasoning layer unifying structured, semi-structured, and unstructured data. Model entities, relations, constraints and rules; ensure traceable, auditable derivations. Use LLMs at ingestion with validation, implement retrieval (vector/keyword/graph), improve entity resolution and conflict handling, and ship production services and research prototypes focused on correctness and maintainability.