Jobs at Playground (tryplayground.com)

Join the Playground Talent Network to share your experience and be considered for upcoming roles in a mission-driven child care management company.

Lead and scale a team of Onboarding Managers to deliver a consistent, data-driven onboarding experience. Refine scalable workflows, partner cross-functionally with Product, Engineering, Sales, and CX, coach team members, track onboarding KPIs (time to launch, satisfaction, adoption), and advocate for customer needs. This is an in-person role based in NYC (Union Square) or Denver (LoDo).

The SMB Account Manager will manage 400 child care provider accounts, driving engagement, upsell opportunities, and customer satisfaction while fostering strong relationships.

As the Onboarding Manager, you will guide new customers through their onboarding journey, ensuring a smooth transition and driving product adoption through training and resource development.

The Sales Enablement role focuses on building training and enablement programs for Sales and Customer Success, improving sales execution and win rates, coaching revenue teams, and measuring the impact of these initiatives as the company grows.

Own full-cycle state and federal government channel sales and partnerships. Build and manage relationships with government and NGO partners, drive provider adoption via training and outreach, monitor program health and KPIs, reduce churn, and grow revenue while carrying a quota. Serve as primary contact for government-funded groups and state clients.

The GTM Enablement Manager will design and deliver onboarding programs, optimize enablement effectiveness, and collaborate across teams to enhance Sales and Customer Success capabilities.

The Enterprise Account Executive will drive growth by securing large customers, managing the full sales cycle, and collaborating with cross-functional teams to ensure customer success.

As a Mid-Market Account Manager, you'll manage key accounts, strengthen relationships, drive feature adoption, and collaborate with teams to optimize customer success.

The Strategic Projects Lead will drive key initiatives related to AI product offerings, outbound sales, hiring executives, and international expansion, serving as the CEO's right hand.

Responsible for building and maintaining infrastructure for a child care business platform, focusing on scalability, security, and developer tools. Collaborates to enhance deployment, optimize build processes, and maintain logging and monitoring systems.

The Senior/Staff Full Stack Engineer will build and maintain child care management software, focusing on both backend and frontend development, while collaborating with cross-functional teams. Responsibilities include designing APIs, improving user experience, and managing technical debt.

The SDR will generate and qualify leads for enterprise accounts, schedule demos, and collaborate on lead generation strategies while helping shape the sales processes at Playground.

The Account Executive will drive new business, manage the sales cycle from lead closing to contract negotiation, and mentor junior team members.

As a Customer Support Associate, you'll manage client inquiries, troubleshoot issues, collaborate with product teams, and document feedback to enhance client satisfaction with our software platform.

As a Senior Product Designer, you will craft intuitive user interfaces and collaborate with teams to enhance user experiences and align with company vision.

The VP of SMB Sales will lead revenue delivery and go-to-market strategy for the SMB segment, scale high-performing sales teams, and drive sales strategy while ensuring operational excellence.

As a GTM Engineer, you will design and implement automated systems for sales processes, leverage AI for insights, and optimize workflows for revenue impact, working closely with sales and marketing teams.

As the Regional Sales Director, you'll manage a team of Account Executives, drive sales in Mid-Market/SMB segments, handle high-value deals, and collaborate on sales strategies.

The Head of Finance will drive Playground's financial strategy, manage financial operations, lead M&A efforts, and build the finance team from the ground up.