PerfectServe
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Benefits at PerfectServe
Financial + Retirement
401(K)
Performance bonus
Office Perks
Company-sponsored outings
Fitness stipend
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Child Care + Parental Leave
Family medical leave
Professional Development
Job training & conferences
Vacation + Time Off
Paid holidays
Paid sick days
Culture
Remote work program
Recently posted jobs
The Customer Success Advisor at PerfectServe manages customer relationships, drives system utilization and user satisfaction, collaborates with clients for process improvements, and resolves escalated issues. The role requires building strong connections with clients and internal teams, ensuring optimal use of PerfectServe's solutions, and leading retention initiatives while understanding clinical workflows.
The Tier 1 Support Specialist will provide customer support for PerfectServe's end users, including account management, user education, mobile and web assistance, and application troubleshooting. The role requires working evening or overnight shifts with weekend availability.