Pan-American Life Insurance Group Benefits Overview

Supervises enterprise endpoint services and engineering across Windows, Apple, and Android environments. Defines endpoint strategy, governance, architecture, security standards, lifecycle management, patching, compliance, automation, and vulnerability remediation. Leads endpoint engineers, manages platform reliability and telemetry, resolves complex architecture issues, and coordinates with Infrastructure, Information Security, Identity, Cloud, and business teams. Drives modernization, operational excellence, cost optimization, and improved user experience across a multinational organization.

Supports U.S. international and foreign tax reporting, compliance, planning, and audit activities. Responsibilities include preparing tax provision packages, international tax forms and workpapers, foreign tax credit calculations, reconciliations, tax research, planning analyses, transfer pricing support, and audit responses. The role coordinates with foreign affiliates and advisors, maintains tax processes and documentation, and uses financial systems, tax software, Excel, and AI-enabled tools to improve reporting and compliance.

Supports life insurance sales growth by assisting agents, brokers, and field sales teams. Responsibilities include preparing sales illustrations, answering product and software questions, tracking sales activity, conducting training, following up on pending applications, supporting marketing campaigns, and providing technical support for sales tools. The role requires strong relationship-building, communication, follow-up, problem-solving, and bilingual English-Spanish skills.