Office Hours Benefits Overview

Develop and launch new products that expand organizational access to expert knowledge. Responsibilities include customer discovery, product ideation, rapid prototyping, recruiting design partners, running pilots, validating product-market fit, commercializing offerings, defining success metrics, and coordinating cross-functional teams from exploration through growth.

Own growth initiatives across acquisition, onboarding, activation, engagement, retention, and reactivation. Analyze user behavior, funnels, cohorts, and product data to identify opportunities, form hypotheses, run experiments, and measure outcomes. Partner with engineering, design, marketing, and operations to ship product improvements, build growth loops, define metrics, and improve expert engagement in a marketplace.

Build and optimize growth systems for a two-sided marketplace, including landing pages, signup and onboarding flows, experiments, feature-flagging infrastructure, funnel instrumentation, internal tools, and marketing automations. Partner with marketing, product, and design to improve acquisition and activation. Use product analytics, SQL, A/B testing, and AI coding tools to prototype, measure, and ship improvements across the stack.