NYCM Insurance
NYCM Insurance Benefits Overview
Compensation + Benefits
Offers 401(K)
Provides a pension
Offers dental insurance
Offers vision insurance
Offers health insurance
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Offers employee discounts
Career Growth + Development
Provides customized development tracks
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Offers an Employee Assistance Program (EAP)
Offers gym membership
Company Culture
Offers a remote work program
Recently posted jobs
Insurance
Evaluate and score customer interactions (voice, chat, other channels), coach front-line staff, assist with new hire and refresher training, run calibration/peer reviews, track scorecards and document transactions, and support special projects to improve service quality and customer satisfaction.
Insurance
Evaluate and score customer interactions (voice, chat), coach agents, assist with new hire and refresher training, run peer reviews and calibration, track scorecards, document interactions, and support special projects to improve service and satisfaction.
Insurance
Support and maintain on-premises and hybrid cloud infrastructure, troubleshoot level 2/3 issues, implement backups, patches and security controls, perform audits, collaborate with IT and business partners, document processes, and provide on-call support to meet SLAs and compliance requirements.
