Benefits at Nuspire

The Service Desk Agent role at Nuspire involves processing and initial triage of support issues for clients, providing end-user support, managing accounts in systems like Active Directory, and offering hardware/software support for corporate and retail users. The role requires attention to detail, problem-solving skills, time management, communication skills, and a customer-first mentality.

The Endpoint Security Engineer role at Nuspire focuses on supporting endpoint administration and client endpoint configurations. Responsibilities include configuring and troubleshooting client requests, remediating escalated issues, documenting actions, and supporting projects.

The NOC Manager is responsible for the day-to-day operations of the Network Operations Center team. They lead a team of agents and technicians and ensure that client services and feeds are in a healthy state. The manager works closely with other departments to support existing technologies and services and identify opportunities for process improvements.