ngrok Benefits Overview

Create high-impact technical education and brand content for developers across written, video, interactive, CLI, and open-source formats. Translate complex networking, infrastructure, and AI concepts into engaging experiences, collaborate with product and engineering teams, provide and receive critique, and establish ngrok as an authority in developer tooling. The role emphasizes exceptional writing, technical building skills, audience insight, and quality over publishing cadence.

Build and evolve ngrok’s AI Gateway, including real-time AI traffic handling, policy enforcement, rate limits, usage caps, access rules, token tracking, observability, and explainability. Design customer-focused gateway abstractions and collaborate with Gateway, Customer Data, Platform, product, and design teams to align enforcement, usage, and billing signals. The role involves full-stack development using primarily Go and TypeScript in a production AWS, Kubernetes, and distributed-systems environment.

Build ngrok’s foundational security engineering program, including security tooling, CI/CD guardrails, secrets scanning, vulnerability tracking, cloud security, risk assessments, AI security policies, detection capabilities, and incident response. Partner with engineering and leadership to establish security controls, automation, metrics, and reusable internal security platforms.