Nextpoint

HQ
Chicago
81 Total Employees
Year Founded: 2001

Nextpoint Offices

Nextpoint is headquartered in Chicago.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Chicago-based, with local employees in the office 2-3 days a week. We have some remote team members but tend to hire locally — we value the collaboration that comes with being in the same city.

Typical time on-site: 3 days a week

U.S. Office Locations

HQ
Chicago

Chicago Headquarters

We're in Ravenswood — a neighborhood feel without the downtown chaos. Abundant street parking, easy access to both the CTA Brown Line and the Metra, and a stretch of great coffee shops and lunch spots right outside the door.

Recently posted jobs

2 Days AgoSaved
Hybrid
Chicago, IL, USA
Big Data • Cloud • Information Technology • Legal Tech • Software
Maintain and improve AWS production infrastructure, infrastructure-as-code, CI/CD pipelines, monitoring, observability, and security controls. Participate in on-call support, troubleshoot incidents, track SLOs and cloud costs, write post-incident reports and runbooks, and collaborate with engineering teams on reliable feature delivery. Support SOC 2 compliance, access controls, encryption, audit logging, vulnerability management, and AI workloads on Amazon Bedrock.
20 Days AgoSaved
Hybrid
Chicago, IL, USA
Big Data • Cloud • Information Technology • Legal Tech • Software
Provides SaaS product support through email, phone, and Zoom; troubleshoots technical, data-file, and network issues; manages escalations and SLA-based billing decisions; identifies support trends using Zendesk; improves workflows, documentation, automation, and knowledge resources; gathers structured product feedback; and participates in an after-hours on-call rotation.